Tenancy and Income Officer
Salary: £32,000 pa plus car user allowance of £2,000 pa with annual Performance Related Bonus up to 5% of salary
Local Space is a growing and dynamic HA of c 2500 homes based in East London with charitable status dedicated to delivering affordable and quality social housing to people on lower incomes to help them improve their quality of life.
We were established in 2006 and have an innovative approach to providing affordable homes. Working with a range of local authorities, our tenants and residents are at the heart of what we do.
The Operations Department is recruiting for a Tenancy and Income Officer to join our action-packed Housing Team. Reporting to the Housing Manager you will play a vital role in assisting the team in the delivery of a comprehensive income and tenancy management service for more than 400 directly managed properties. These are used primarily for homeless/working households and/or key worker properties with plans for future growth of our portfolios.
You will be based at our head offices in Stratford, London home to our growing 32 staff members near the regenerated Olympic Park, Westfield Shopping Centre with its many lively restaurants and entertainment.
We are committed to the continuous development of a culture of employee engagement and high performance, that reflects our values in the delivery of the services we provide. We were successfully re-accredited at Silver IIP status in April 2019 which demonstrates the value we put on our staff.
This role keeps you busy so resilience, problem-solving and a good attitude are just some of skills we are seeking from the right person.
In return you will have a varied role, enhancing your skills and experience and learning new things. Having access to a car is essential and onsite parking at our offices is available. We offer a good benefits package including a generous 27 holiday entitlement and pension scheme, performance related pay, learning and development opportunities and membership of our gold health and wellbeing plan.
If you demonstrate commitment to delivery of customer service for our stakeholders supporting our future focus on our customer experience, effective communication, teamwork, decision making, time management, motivation, problem-solving, critical thinking, and conflict resolution, we would really like to hear from you.
Prior experience of housing management is desirable but not essential.
To find out more, please call Pamela David on 020 8221 4020 for an informal chat.
Your application should consist of a CV of no more than 3 sides of A4, and a supporting statement of just 2 sides of A4. Please complete the equalities form and the attached information sheet.
Send your application to firstname.lastname@example.org - closing date Monday 3rd May 2019 at 5 pm.