Income Management Specialist
- Employer
- Onward Homes
- Location
- Preston
- Salary
- Fixed Point Salary (£26,500 - £28,000)
- Closing date
- 28 Apr 2019
View more
- Function
- Community and Customer Services, Housing / neighbourhood management, Tenant services, Corporate Services, Finance
- Seniority
- Officer
- Contract
- Fixed Term Contract
- Hours
- Full Time
- Organisation Type
- Housing association / RP
Job Details
Onward Homes is one of the largest registered providers of social housing in the North West, with 35,000 properties across the region.
We believe that everyone deserves a place to call their own, which is why we’re committed to building 400 new homes each year. We do more than just provide a roof over our customers’ heads, we’re here to make a real difference.
In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential.
We are looking for an Income Management Specialist (1 post) to join our Operations team.
Reporting to the Income Management Team Leader, you will be responsible for management of rent accounts and income collection to reduce rent arrears, achieving agreed targets for revenue collection, embedding early intervention and the prevention of debt escalation as well as preparing casework and representing the Organisation at court in legal proceedings.
To be successful you will have experience of managing rent accounts, preferably in the social housing sector, with an awareness of Income Management Procedures and Law. Have good organisation skills and the ability to communicate effectively, with colleagues at all levels and customers from a diverse background.
You will have a good understanding of key housing legislation, best practise, as well as current welfare benefits and be familiar with County Court rules and procedures, relevant government legislation for dealing with debt and have experience of presenting cases in court.
Company
We are Onward, a leading provider of quality, affordable homes for rent and sale in the North West.
From Southport to Stockport, we own and manage over 35,000 homes right across the region.
But we do more than just provide a roof over our customers’ heads. We’re here to make a real difference.
We offer help and support to vulnerable people facing a range of challenges, and create strong and vibrant communities that our customers can be proud to be a part of.
We believe that everyone deserves a place to call their own, which is why we’re committed to building more new homes throughout the North West for those in housing need.
To learn more about Onward, please visit us at onward.co.uk
- Website
- http://bit.ly/2rOxLeR
- Telephone
- +44 151 708 5777
- Location
-
Head Office
12 Hanover Street
Liverpool
L1 4AA
GB
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