Tenancy Officer

Weston-Super-Mare, Somerset
£26,050 - £28,945 per annum (pro rata)
17 Apr 2019
01 May 2019
Part Time
Organisation Type
Housing association / RP

18.5 – 22 hours per week

Fixed Term Contract until 1st January 2020


About the role:


We have an exciting opportunity to join us as a Tenancy Officer. Within this role you will be responsible for delivering a tenancy and neighbourhood management service across a specified patch in the District. 


Types of activities include; building a professional relationship with customer that helps them to successfully manage their tenancy, managing the starter tenancy process, and be responsible for investigating reports of anti-social behaviour.


About you:


The successful candidate will have excellent communication and customer service skills, with an ability to express ideas clearly to a wide range of individuals.  They will also need to be organised, work well under pressure and use their initiative to act on the demands of the moment as required by customers’ needs.


Please note - the successful candidate might be asked to work additional hours and the location of the patch may be changed at a later date to suit the needs of the business and Neighbourhoods Service.


This post is subject to an Enhanced Disclosure and Barring Service Check and the ability to travel across the North Somerset area.



About us:


Alliance Homes Group is a community based social housing provider operating in the West of England. We currently own and manage around 6,500 homes and employ 500+ colleagues, have an annual turnover of £42 million and work in partnership with local, regional and national agencies to deliver our services.


On top of the standard benefits including 25 days holiday and a generous Pension, we also offer a Healthcare Cash Plan, a Rewards portal with access 100’s of different discounts and Your Alliance Day, an extra day off to say thanks for being part of the team. And this isn’t even all of it!


If you are interested and ready to bring your AGAME, apply today!


We believe in equality of opportunity and understand the value of a diverse mix of talented people that is representative of our community.


We hold the Investors in People Gold Award which recognises how much we support and value our staff. We’re one of only 14% of companies in the South West to achieve this award so we’re really proud of it!

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