We have an exciting fixed term contract opportunity for 12 Months to join our Rents team in Borehamwood. This is a fantastic opportunity to utilise your skills to really make a difference.
About the role
You'll be part of a dedicated team who demonstrate a unified approach to delivering exceptional customer service. You will take a proactive approach to resolving queries quickly and to a satisfactory conclusion, representing the team in a positive manner.
As well as resolving rent queries from residents and the business, we are looking for someone to work with our housing benefit offices to notify of changes in rents and service charges and respond to their queries.
We're looking for someone who possesses excellent customer service skills, with the ability to remain calm, patient and professional at all times. You must be able to demonstrate you are listening to our residents, understanding their needs and respond appropriately.
You will be confident, assertive and well organised. We're looking for someone with good excel skills with excellent attention to detail. You'll have a demonstrable commitment to achieving customer service excellence, together with strong communication skills.
If this sounds like an opportunity you'd be interested in, we look forward to hearing from you.
Closing Date: Wednesday 22nd May 2019 at midday
For further details on this vacancy, and to apply, please visit our website http://careers.clarionhg.com/vacancies/
Clarion Housing Group
Clarion Housing Group comprises the country's largest housing association; a property development company, a charitable foundation and a repairs and maintenance service.
The Group's housing association, Clarion Housing is the largest social landlord in the country with 360,000 residents.
We have ambitious plans to build 50,000 new homes over 10 years, with a commitment that two thirds of the programme will be affordable housing.
The charitable foundation, Clarion Futures, will invest £150 million over ten years to deliver one of the largest social investment programmes in the country. Priorities are work and training; money management and young people
Clarion Housing Group is committed to having a diverse and inclusive workforce.