Business Improvement Manager

Barnet (City/Town), London (Greater)
Circa £40,569 per annum + 10% Flexible Pension and Benefits package
10 May 2019
02 Jun 2019
Full Time
Organisation Type
Council owned company

Business Improvement Manager

GBP 40,569

TBG Flex - part of The Barnet Group


About us

The Housing Options service works on the frontline of homelessness in Barnet, providing housing and homelessness advice to those in need in one of the most popular places to live in London.

Within Housing Options, we are critically reviewing our service to reflect the impact of the Homelessness Reduction Act. We've now got an exciting opportunity for an exceptional person, to deliver service improvement as Manager of the Business Improvement Team.

About the role

This is a stimulating, hugely varied role. On any given day you may lead on funding bids to sustain a women's refuge, deliver urgent briefings to Senior Management, or crunch data to feed into high-level business plans.

The manager and team lead on service reviews - assessing our front-end homelessness functions in light of legislative changes, with the aim of enhancing the customer journey. A previous review transformed our voids function to be one of the best in London.

You will also provide critical operational support for the Housing Options service.

About you

You have a proven track record in business improvement or in a similar field. You are a people-person and an effective manager, and are driven to achieve results for our customers. You are a superb communicator in writing and in speech. Your Excel skills are strong, and you are comfortable analysing and presenting data, and interpreting trends to evidence change.

How to apply

We encourage applications from talented professionals, who are flexible and confident in their ability to deliver in a fast-paced environment. If you have what it takes to be part of our team, please submit your application by midnight on Sunday 2nd June.

Assessment and interview for shortlisted candidates will take place on week commencing Monday 3rd June.

To view full job description and person specification please click here

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