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Business Improvement Manager

Employer
Barnet Homes - Part of The Barnet Group
Location
Barnet (City/Town), London (Greater)
Salary
Circa £40,569 per annum + 10% Flexible Pension and Benefits package
Closing date
2 Jun 2019

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Job Details

Business Improvement Manager

GBP 40,569

TBG Flex - part of The Barnet Group

 

About us

The Housing Options service works on the frontline of homelessness in Barnet, providing housing and homelessness advice to those in need in one of the most popular places to live in London.

Within Housing Options, we are critically reviewing our service to reflect the impact of the Homelessness Reduction Act. We've now got an exciting opportunity for an exceptional person, to deliver service improvement as Manager of the Business Improvement Team.

About the role

This is a stimulating, hugely varied role. On any given day you may lead on funding bids to sustain a women's refuge, deliver urgent briefings to Senior Management, or crunch data to feed into high-level business plans.

The manager and team lead on service reviews - assessing our front-end homelessness functions in light of legislative changes, with the aim of enhancing the customer journey. A previous review transformed our voids function to be one of the best in London.

You will also provide critical operational support for the Housing Options service.

About you

You have a proven track record in business improvement or in a similar field. You are a people-person and an effective manager, and are driven to achieve results for our customers. You are a superb communicator in writing and in speech. Your Excel skills are strong, and you are comfortable analysing and presenting data, and interpreting trends to evidence change.

How to apply

We encourage applications from talented professionals, who are flexible and confident in their ability to deliver in a fast-paced environment. If you have what it takes to be part of our team, please submit your application by midnight on Sunday 2nd June.

Assessment and interview for shortlisted candidates will take place on week commencing Monday 3rd June.

To view full job description and person specification please click here

Company

The Barnet Group is a local authority trading company created in February 2012. We are owned by Barnet Council.

We employ approximately 1,000 members of staff in a wide range of roles; from care workers to plumbers and carpenters. We also have many office-based roles for our ever-growing organisation. We are a London Living Wage employer, and pride ourselves on our equality, diversity and inclusion, as well as the opportunities we provide for staff growth and development.

We are the parent company to:

  • Barnet Homes – this manages the borough’s 15,000 council homes on behalf of Barnet Council. It also works to prevent homelessness and allocates homes to social housing applicants
  • Opendoor Homes – a subsidiary of Barnet Homes which gained Registered Provider status from the Homes and Communities Agency in 2016. Opendoor is developing an initial 320 new homes in the borough, and has ambitions to build many more. It is also purchasing homes on the open market for affordable rent.
  • Bumblebee – an online estate agent providing quality bespoke property services to landlords and tenants, throughout Barnet and the surrounding areas.
  • TBG Flex – a company for the recruitment and employment of new staff.
  • Your Choice Barnet – an adult social care company that provides day services, respite centres, extra care schemes and care homes to adults with learning and physical disabilities, older adults and adults with additional care needs.

Our mission is to make a real difference to every customer.

We also offer services to the wider community. These include a let2barnet lettings service for private landlords, and BOOST, an employment and training support service.

Company info
Website
Telephone
0208 359 2798
Location
The Barnet Group
2 Bristol Avenue
Colindale
London
United Kingdom
NW9 4EW
GB

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