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Compliance Support Officer

Employer
Peabody
Location
Waterloo, SE1
Salary
£26000- £32000
Closing date
22 May 2019

View more

Function
Other Housing jobs
Seniority
Officer
Contract
Permanent
Hours
Full Time
Organisation Type
Housing association / RP

Job Details

Role context:

The new organisation will be a significantly larger, more diverse organisation, employing over 3,000 people. This is a challenging management role, part of a growing business and adding significant value by providing leadership, development and support to employees across the new organisation. The role requires excellent communication skills, both written and verbal, with the natural ability to network and build effective relationships within the departmental team(s) and with key stakeholders across the organisation.

 Purpose of the role:

To provide excellent front line customer service by working in partnership with internal and external stakeholders to ensure our customers’ needs are met and the departmental/team objectives are achieved. To facilitate 100% compliance on all electrical and mechanical services, assisting in document presentation and report compiling.

Skills/Experience required: 

  • Ability to work independently, exercising good initiative and judgement
  • Excellent written and verbal communication skills.
  • Proven time management and prioritisation skills.
  • Proven experience and ability to deliver excellent customer care and valuing diversity.
  • Proven attention to detail and ability to work on a variety of tasks simultaneously.
  • Ability to work under pressure and meet deadlines and targets
  • To ensure that all policies and procedures are adhered to so that consistent and standard practice is achieved across the organisation
  • Experience of working in a client mechanical and electrical compliance team
  • A good working knowledge of Microsoft Office packages
  • Advanced Excel skills (VLOOKUP, pivot tables)
  • Excellent organisational, time management and administration skills
  • A good working knowledge of regulations, including regulation BS 7671

Qualifications required:

  • Microsoft Office applications

Company

About Peabody

About us

Peabody has nearly 160 years of history, experience and expertise. We were founded in 1862 by the remarkable American banker, diplomat and philanthropist, George Peabody. With over 67,000 homes, we’re one of the largest housing providers in London and the South East.

What we do

We deliver services to 133,000 residents, 16,000 care and support customers as well as the wider communities in which we work.

We are here to help make people’s lives better. We do this by developing and delivering reliably good modern services, building and maintaining the best quality developments, working with local communities and building long-term partnerships, and  growing and using our position of influence to create positive change.

We focus on those who need our help the most, working with people and communities to build resilience and promote wellbeing. We create and invest in great places where people want to live.

Working for us

We're a thriving human and kind organisation with people at our heart.

If you join us you'll be part of something special: fulfilling your ambitions and working with people who truly care.

We offer a variety of career and development opportunities, and a range of flexible benefits. You'll also have the chance to work with colleagues who want to help people make the most of their lives. We need talented employees who want to make a difference. If this sounds like you we can’t wait to meet you.

Our performance

We're committed to being transparent in the way we conduct our business and how we deliver value for money. We attained Government regulatory judgements of G1 for Governance.

Company info
Website
Telephone
0845 055 0261
Location
45 Westminster Bridge Road
London
.
London
SE1 7JB
GB

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