Collections Assistant
- Employer
- Peabody
- Location
- Tower Bridge SE1
- Salary
- £22,950- £25,000
- Closing date
- 27 May 2019
View more
- Function
- Other Housing jobs
- Seniority
- Assistant / coordinator
- Contract
- Permanent
- Hours
- Full Time
- Organisation Type
- Housing association / RP
Job Details
We are looking for an enthusiastic and organised person to join our collection team. Fulfilling this great opportunity as a Collection Assistant you will work collaboratively with a network of Collection Assistants. Responsible for providing support to the department, contributing towards the successes, delivering and maintaining services to internal and external customers whilst achieving excellent customer relations.
The successful candidate will be responsible for general administrative and office duties. Responsible for diary and file management, distributing post and raising purchase orders on behalf of the team. Supporting the collection of re-chargeable repairs, sub-unit and communal boiler arrears, ensuring all debits are collected effectively and in a timely manner. Liaising with DWP to verify data for our residents who claim universal credit.
Skills/experience required:
Essential
Good written and verbal communication skills.
Proven attention to detail and ability to work on a variety of tasks simultaneously.
Experience of working successfully with people in either a voluntary or paid capacity in a customer focused environment.
Desirable
Basic knowledge of social housing.
Basic level computer literacy in Microsoft packages, including Word and Excel.
Knowledge of court procedures and basic legal housing matters.
Qualifications required
GCSE grade C Maths and English or equivalent or be able to demonstrate equivalent aptitude
Please read the job profile carefully and provide in your application examples of your skills, knowledge and experiences which makes you suitable for this role.
Company
About Peabody
About us
Peabody has nearly 160 years of history, experience and expertise. We were founded in 1862 by the remarkable American banker, diplomat and philanthropist, George Peabody. With over 67,000 homes, we’re one of the largest housing providers in London and the South East.
What we do
We deliver services to 133,000 residents, 16,000 care and support customers as well as the wider communities in which we work.
We are here to help make people’s lives better. We do this by developing and delivering reliably good modern services, building and maintaining the best quality developments, working with local communities and building long-term partnerships, and growing and using our position of influence to create positive change.
We focus on those who need our help the most, working with people and communities to build resilience and promote wellbeing. We create and invest in great places where people want to live.
Working for us
We're a thriving human and kind organisation with people at our heart.
If you join us you'll be part of something special: fulfilling your ambitions and working with people who truly care.
We offer a variety of career and development opportunities, and a range of flexible benefits. You'll also have the chance to work with colleagues who want to help people make the most of their lives. We need talented employees who want to make a difference. If this sounds like you we can’t wait to meet you.
Our performance
We're committed to being transparent in the way we conduct our business and how we deliver value for money. We attained Government regulatory judgements of G1 for Governance.
- Website
- http://www.peabody.org.uk/
- Telephone
- 0845 055 0261
- Location
-
45 Westminster Bridge Road
London
.
London
SE1 7JB
GB
Sign in to create job alerts
Sign in or create an account to start creating job alerts and receive personalised job recommendations straight to your inbox.
Create alert