Neighbourhood / Housing Officer

Headingley, Leeds
£25,253 to £28,058 per annum, plus £2500 Car Allowance per annum
16 May 2019
30 May 2019
Full Time
Organisation Type
Housing association / RP

Contract Type: Fixed Term up to 12 months or a secondment if your current employer agrees to the proposal

Salary: £25,253 to £28,058 per annum, plus £2500 Car Allowance per annum

Hours of Work 37.5 hours per week, Monday to Friday

Generous benefits: 25 days leave, plus bank holidays, Occupational Pension Scheme, Flexible working hours and family friendly policies

You will be responsible for the provision of an excellent neighbourhood management service which puts communities and customers at the centre of what we do providing a stable and sustainable environment which promotes engagement, facilitates change, and promotes inclusion.

We are looking for someone who

  • Has up to date experience and knowledge of Neighborhood Management, we need you to adopt a positive, flexible and proactive approach.
  • Is a ‘People Person’ – It’s quite a skill to be able to communicate effectively being friendly, down to earth and patient.
  • Can build and maintain positive relationships with customers, colleagues are partners to ensure we deliver excellent services to our customers.
  • Is well organised – this is a busy role providing a crucial service to our customers, competing priorities will be the norm – we need you to plan, prioritise and deliver.

Who are we?

Leeds & Yorkshire Housing Association (LYHA) is a small and forward-thinking housing association that manages over 1,500 homes across Yorkshire.  Most of these homes are in the Leeds area, but we also manage properties in Barnsley, Settle, Whitby, Scarborough and Mirfield. These range from studio apartments to four-bedroom houses and from period properties to new builds and estates.

We are committed to helping address the housing crisis. We have an ambitious new-build strategy in place and over the last two years have increased our portfolio by 15%. In 2017/18 we built 90 new homes and are building another 46 this year.  Our focus is primarily on affordable rented homes and we have also begun to deliver a small number of shared ownership properties as well.

We aim to be an Employer of Choice by offering attractive terms and conditions, a thorough induction and plenty of opportunities to learn on the job or through training. We positively welcome and support diversity in our workforce and welcome applications from all sections of the community.

You will short listed on meeting the essential criteria identified on the Person Specification found in the Job Pack

Key Dates:

Closing date: 9am on Thursday 30th May 2019 (we may decide to close early if we get a high interest)

Interview date: Thursday 06th June 2019

How to Apply:

Please submit an up to date Curriculum Vitae (CV), a covering letter and your Equality Monitoring form as your submission for the post. The CV and letter combined should be no more than 5 sides of A4.

It is important that your CV and letter highlights the supporting evidence of how your previous experience, knowledge and skills relate to the requirements as set out in the role profile and person specification.  



The selection process is based on both covering letter and CV. You will not be shortlisted unless you have provided a Covering Letter and CV. With more weight given to your covering letter. Within your covering letter should demonstrate how you specifically meet the Person Specification for the role.

Within your CV please ensure that you provide the following information:

  • Full name and postal address
  • Work and home telephone contact numbers and your email address
  • Employment history
  • Qualifications
  • Current Memberships of relevant professional associations/institutes

We also request that you also complete the Equality Monitoring form which is on the LYHA website.

Please return your all your documents by 9am on Thursday 30th May 2019 to

Key Dates:

Closing date: 9am on Thursday 30th May 2019 (we may decide to close early if we get a high interest)

Interview date: Thursday 06th June 2019

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