Financial Inclusion and Welfare Reform Officer
This is an exciting opportunity to work as a Financial Inclusion and Welfare Reform Officer within our Rent Income Team.
If you have experience of working in a support role and possess knowledge of those issues related to financial exclusion, welfare benefits and money advice this could be the job for you.
At NPH we believe that sustaining tenancies and supporting our customers is the best way to maximise our rental income collection. You will be working closely with our Income Officers ensuring those customers experiencing difficulty with rent payments are able to access appropriate advice and support. Additionally this role forms a key part of our strategy for managing Universal Credit and you will provide a full range of advice, information and support for customers transitioning from legacy benefits to Universal Credit. You must be a good team player, have excellent communication skills, with a responsive, flexible and customer focused approach.
For more detail about the role please see that attached Job Description and Person Specification or for an informal discussion about this role please contact Cecil Etienne on 01604 837140.