Voids Manager

Hackney, London (Greater)
£48,252 - £49,203 pa
23 May 2019
02 Jun 2019
Full Time
Organisation Type
Housing association / RP

Hackney Council is looking for someone who understands the issues facing social housing to lead our voids team. You will work to minimise the number of empty properties and maximise our rental income. This is an important role, helping us to provide housing for people who need it.

As Voids Manager you will be responsible for the strategic and operational management of the service. You will put systems in place to manage lettings in a way that minimises void losses and leads to a high-level of customer satisfaction.

We need someone with comprehensive voids / housing management experience. You will be managing a team of eight to provide a high quality, customer focussed service. You will need to show us you can develop teams, prioritise the needs of our diverse communities and work collaboratively with key stakeholders including Housing Needs and Building Maintenance.

Day to day you will help design and implement new processes to help us manage voids.  You will help integrate this work into our housing management IT systems, bringing a strategic approach to the development of the service. You will manage the services finances, contributing to our budget setting process and monthly reviews.

You should bring creative ideas for the long term use of empty homes and non-residential properties like garages.  You must be able to map out sustainable solutions for voids that are hard to let and expensive to repair.

We need someone with up to date knowledge of housing legislation and policy. Someone who really understands best practice relating to the management of void homes and garages, who is keen to innovate and drive through change. You should have a relevant degree, Chartered Institute of Housing qualification or similar.

Hackney is one of the UK’s highest performing local authorities, serving one of London’s best places to live and work. We have achieved a huge amount: our services, our schools, our public spaces are all amongst the very best. We have changed the reputation, not just of the Council, but of Hackney itself. Bringing jobs and investment into the borough, securing the legacy from the 2012 Games, and making this a place of which we can all be proud.

If the opportunity of working here excites you please click on the apply button below.

For further details on the role, please refer to the job description and person specification. It is essential that your supporting statement, address how your skills, knowledge and experience meet all aspects of the post, as indicated in the person specification.

Closing date: 2nd June 2019

We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.

Hackney Council works to eradicate discrimination on the basis of race, religion, gender, gender identity, sexual orientation, disability, pregnancy and maternity, age and marital status. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.

Similar jobs

Similar jobs