External Affairs Officer

Up to £29,816
28 May 2019
16 Jun 2019
Full Time
Organisation Type
Housing association / RP

We’re looking for a customer-focused individual with energy, experience and a strong sense of purpose to join us as an External Affairs Officer.

The UK has a housing problem. This affects every one of us, because housing is the foundation of the society we live in. Catalyst is part of the solution. You could be too.

One of the UK’s leading housing associations, Catalyst is here to make a purposeful difference by providing housing solutions for those who can’t afford a home without our help. We offer a wide range of homes, for rent, part ownership or purchase. By doing so, we build more than homes – we build communities.

We're at a particularly exciting point in our story, having recently merged with another large housing association, Aldwyck. The merger makes us stronger and more able to deliver our social purpose - in every part of our organisation.

We’re always seeking to do better. If you are too, read on.

We’re totally committed to delivering excellent customer experience – being easy, reliable and empathetic in the way we deal with customers, and each other.

You will support the External Affairs Managers to effectively communicate Catalyst’s key messages to our target audiences. You will develop and deliver creative public relations initiatives that enhance Catalyst’s reputation in areas we work or want to work. You will contribute to the organisation of and  production of materials for promotional activities and update and maintain databases, content libraries, calendars and plans for the team’s work. You will also contribute to building positive relationships with external stakeholders who are critical to the success of Catalyst’s projects and initiatives including, but not limited to, residents, councillors, statutory, voluntary and community groups and local businesses.

You will possess excellent interpersonal and relationship-management skills, including the confidence to work with more senior colleagues on communications matters. An understanding of local and national political structures is useful. You will have the ability to prioritise effectively, manage multiple projects and work to (sometimes competing) deadlines. You will have a keen interest in or understanding of housing issues and ability to assess their impact on customers.

We’re a Sunday Times top 100 Best Company to Work for. We invest a lot of time and resources in our people because we know it’s our people who will drive our success. If you’d like to join us, and help make a real difference, please get in touch.

The role is subject to a basic DBS check.

For more information and to apply, please visit our careers page.

Please note interviews will be held on 26th & 27th June.

Please note completed pre-employment forms must be included in order for your application to be processed.

Closing date: 16th June 2019


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