Lettings Assistant

6 Months Fixed Term Contract

£26,557 per annum

Oxford

35 hours per week

A2Dominion Group

We are a residential property group with a social purpose. Our vision is to improve people's lives through high quality homes and services. Whilst we take a commercial approach to housebuilding, we reinvest all of our profits into building more new homes and supporting the communities where we work.

We provide affordable, private and social rented homes, student, NHS and temporary accommodation, as well as supported housing and homes for older people. We also offer high-quality sustainable homes for sale and shared ownership, available through our FABRICA by A2Dominion brand. Whilst we take a commercial approach to housebuilding, all of the surpluses the Group generates are reinvested into supporting our social purpose, helping to deliver more homes and services for customers.
This is an exciting time to join A2Dominion and be part of the Group's £20m change programme, Fit for the Future, which is transforming the way we work and significantly improving the services we deliver to our customers.

The role

The Lettings team is responsible for carrying out pre-void telephone interviews with tenants intending to vacate. To ensure as much property detail is obtained for the re allocation of the properties and to determine the condition to ensure all void properties are in an acceptable condition and let as quickly as possible. We liaise with local authority allocation teams to find suitable new tenants for empty properties.

As our Lettings Assistant you will be providing Housing Options advice and support to tenants wanting to move. You will be providing administrative and functional support to the regional lettings team and tenants. You will be required to complete the end of tenancy and re-let process within required deadlines including the preparation of relevant paperwork.

The role requires you to participate with project work such as annual re-registration of all transfer tenants and being able to carry out administration in support of senior management team meetings. To be successful in this role you will need to have previous experience in a customer facing role and have administrative experience. You must have a good understanding and working knowledge of Microsoft Office, if you have worked or have knowledge of the social housing sector that would be preferable.

If you are interested, please apply today!

Rewards and Benefits

As an employee of A2Dominion, we want you to feel fairly rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life. All permanent members of staff receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family. You are also provided with discounted childcare vouchers and cycling equipment throughout the year, and you pay for them by monthly salary deductions. On top of all of this you will also receive 25 days annual leave.

Closing Date: Sunday 16th June 2019

The Group is committed to equality of opportunity. We guarantee an interview to anyone with a disability whose application meets the minimum criteria for the post.