Head of IT Operations
- Employer
- Peabody
- Location
- Tower Bridge SE1
- Salary
- £80,000
- Closing date
- 19 Jun 2019
View more
- Function
- Other Housing jobs
- Seniority
- Head of services
- Contract
- Permanent
- Hours
- Full Time
- Organisation Type
- Housing association / RP
Job Details
This post is responsible for the 24/7 operational management of all the IT operations activities for the entire organisation. The successful candidate will be responsible for leading four teams of IT professionals who support the business-critical infrastructure, network, telephony/comms and enterprise applications. As a customer centric organisation there is an on-call requirement outside core working hours on a 24/7 basis.
Skills/Experience required:
- Significant proven experience of IT operational management in a business critical, 24/7 environment
- Ability to work autonomously, exercising good initiative and judgement
- Excellent written and verbal communication skills
- Strong customer service skills
- Proven track record of leading change management programmes
- Broad understanding of a range of infrastructure technologies including data centres, 0365, telephony, firewalls and SAN and ideally enterprise applications
- Experience of working within an ITIL and multi-site environments
- Proven people management (to include the management of mangers), time management and prioritisation skills
- Ability to work under pressure and meet deadlines and targets
- Proven attention to detail and ability to work on a variety of tasks simultaneously.
- Proven experience and ability to deliver excellent customer care and valuing diversity
- A commitment to continuing professional development
Company
About Peabody
About us
Peabody has nearly 160 years of history, experience and expertise. We were founded in 1862 by the remarkable American banker, diplomat and philanthropist, George Peabody. With over 67,000 homes, we’re one of the largest housing providers in London and the South East.
What we do
We deliver services to 133,000 residents, 16,000 care and support customers as well as the wider communities in which we work.
We are here to help make people’s lives better. We do this by developing and delivering reliably good modern services, building and maintaining the best quality developments, working with local communities and building long-term partnerships, and growing and using our position of influence to create positive change.
We focus on those who need our help the most, working with people and communities to build resilience and promote wellbeing. We create and invest in great places where people want to live.
Working for us
We're a thriving human and kind organisation with people at our heart.
If you join us you'll be part of something special: fulfilling your ambitions and working with people who truly care.
We offer a variety of career and development opportunities, and a range of flexible benefits. You'll also have the chance to work with colleagues who want to help people make the most of their lives. We need talented employees who want to make a difference. If this sounds like you we can’t wait to meet you.
Our performance
We're committed to being transparent in the way we conduct our business and how we deliver value for money. We attained Government regulatory judgements of G1 for Governance.
- Website
- http://www.peabody.org.uk/
- Telephone
- 0845 055 0261
- Location
-
45 Westminster Bridge Road
London
.
London
SE1 7JB
GB
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