Director of Housing and Neighbourhoods
Want to deliver a cracking landlord service?
At ISHA we want to be a first-rate landlord.
That means understanding that safety is a non-negotiable. That a great service is about doing the right thing first time and delighting in your response if you fall short. It’s about building and maintaining quality, affordable homes and being rooted in our communities in North and East London.
It's about listening to and working with residents and customers to understand what good looks like for them and then delivering it. It’s about understanding that people’s time is precious and making it easy for them to do business with us.
That’s where we want to be. We’re not there yet. We have some systems and processes that don’t serve us well, but some great people with a drive to do things better. With your help we’ll make it.
It goes without saying that you’ll have technical skills, but as important are passion, values and an instinct to deliver great customer service to our residents.
We have 2,400 homes, most of them in the London Boroughs of Islington, Hackney and Waltham Forest and are constantly growing, building 80 to 90 homes a year. We have also recently incorporated Lien Viet, a housing association with a proud history rooted in communities from Vietnam. We continue to provide culturally sensitive services to those residents and celebrate that culture and heritage.
You’ll not only lead and support your team, who you’ll be passionate about developing, but work with your leadership team colleagues as we drive the next phase of ISHA’s growth and renewal.
In return we promise you things that money can’t buy: the best job you’ll ever have, some cracking colleagues, fabulous development opportunities, generous holiday and pension – and a wage of up to £81k.
Closing date for applications is July 8 2019.
Interviews: Week beginning July 15 2019.
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