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Data and Performance Manager

Employer
Yorkshire Housing
Location
Leeds, West Yorkshire
Salary
£42,776 per annum
Closing date
7 Jul 2019

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Function
Corporate Services, IT
Seniority
Manager
Contract
Permanent
Hours
Full Time
Organisation Type
Housing association / RP

Job Details

We are a charitable housing association that owns and manages more than 18,000 homes – and developing thousands more – across Yorkshire. We also provide a range of services so that people can live independently. All our profits are reinvested so that we can do even more for our customers. Our ambition is that everyone has the opportunity to live in a quality home they can afford.

We are currently seeking a Data and Performance Manager to be based at Leeds on a Permanent contract for 35 hours per week.

The main purpose of this role is to lead the business in creating and maintaining a data quality culture, improving services and performance by creating fit for purpose business data. This role will inspire colleagues to maintain data to the correct standard, enabling effective decision making and helping the entire organisation to operate efficiently, effectively and reach our growth targets.

As a Data and Performance manager, you must be able to lead creative and strategic thinking on data management in Yorkshire Housing through proactive liaison with key stakeholders within the business. As a result, produce and own the data management strategy and develop the acquisition, maintenance and use of quality data. As well as this, leading, managing, developing and coaching the team to ensure that skills, expertise and resource are available to provide an excellent service. Other responsibilities of the role role include, managing the analysis, prioritisation and documentation of all tenant and asset data, working with the Assurance and ICT teams to create data governance processes and continuously improving the data quality within the organisation. 

We are looking for people who are committed to our company values and can demonstrate this by:

Respect: having an excellent understanding of data management systems and processes.

Reliability: being skilled in the use of a range of software applications such as Word, Excel, Access, PowerPoint

Enthusiasm: the ability to work on own initiative, as part of a team and meeting deadlines 

The closing date for applications will be Sunday 07 July 2019

Interviews will take place week commencing 15th July 2019

Please note CV's will not be accepted. 

Please note if you are applying for this role internally you must inform your current line manager.

Yorkshire Housing is proactively working to implement its equality, diversity and inclusion policy.  We positively welcome and support diversity in our workforce and welcome applications from all sections of the community.

Yorkshire Housing is going through a major transformation programme, called Today's Yorkshire. The programme will radically improve the way we interact with our customers, eliminate inefficiencies, and empower our staff to focus on the things that matter most to our customers.

We want to make sure that our business is sustainable and that we're able to keep building homes for new customers, making repairs in the properties we own, and support customers to live in their home independently for longer.

Transformation is across the entire organisation.  It includes changing our processes, jobs, as well as introducing new IT capability.

Company

We are Yorkshire Housing by name and Yorkshire is our focus. We own and manage nearly 20,000 homes – and are developing thousands more.

Our vision is making it possible to have a place you're proud to call home.

You might think of Yorkshire Housing as ‘just’ a housing provider, but we’re so much more than that. We’re here to make a positive difference in people’s lives. So, as well as owning and managing nearly 20,000 homes (and counting) across Yorkshire, we also:  

  • Offer money and tenancy coaching  
  • Help older customers live at home independently  
  • Adapt homes to match the needs of our customers   
  • Carry out repairs and replace items before things go wrong  
  • Provide antisocial behaviour support  
  • Get involved with work in the community  

 

OUR PRIORITIES 

Our five priorities that will help us achieve our vision are:

 

Great Customer Experience 

We’ll listen to customers and use what we know about them to shape our services. Oh, and we’ll provide extra support where it’s needed. 

 

Homes and Places to be Proud of  

We’ll create homes that people want to live in. 

  • Quality  
  • Safety 
  • Affordability 

We’ll also be kind to the planet and aim to be one of the first UK housing associations to stop using gas heating and hot water systems.

 

Growth 

We’ll deliver 8,000 new homes by 2030. They will be energy efficient, sustainable and affordable to live in. We’ll also refresh our Help to Buy and social and affordable rented options. 

We’ll achieve these priorities by focusing on being:  

 

Employer of Choice 

We’ll lead the way and make a name for ourselves as an employer. We’ll give you the right support and tools to succeed, plus a package full of benefits.

 

Strong, Resilient and Innovative Business 

We’ll invest in all the right things, from our ICT to our people. This will make us stronger, helping us to make a difference to our customers and be a business that people want to work for and with. 

Company info
Website
Telephone
0113 825 6000
Location
The Place
2 Central Place
Leeds
West Yorkshire
LS10 1FB
United Kingdom

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