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Senior Home Improvement Agency Manager

Employer
Yorkshire Housing
Location
Working across North and South Yorkshire
Salary
£47,434 per annum(plus £2000 car allowance)
Closing date
27 Jun 2019

Job Details

Yorkshire Housing is a charitable housing association providing homes and support across Yorkshire. We have embarked on an ambitious programme of growth providing many more homes for those that need them. You would also join us at pivotal time as we move forward with our transformative change programme making us an even stronger and better business. We aim to be one of the best providers of homes and support, in everything we do we will show respect, reliability and enthusiasm.

Reporting directly to the Director of Property Services we are seeking a senior manager to lead our housing related support services in the form of home improvement agencies (HIA’s) providing needs, advice and support services. Leading the HIA teams, you will deliver excellent services, maintain and build on key partnerships, meet commissioner and contract expectations, generate new business and secure funding.

We are looking for people who are committed to our company values and can demonstrate this by:

Reliable – Strategic business planning experience and budget preparation/management is essential. You must also have contract management experience including bidding, negotiating service contracts.

Enthusiastic – You will have excellent communication and interpersonal skills, with an approachable style.

Respectful – Ideally, you will have a degree level qualification and/or relevant professional qualifications.

Areas that the role will cover include – Craven, York, Hambleton, Stockton on Tees, Sheffield, Barnsley, Rotherham.

CV’s will be accepted.

Yorkshire Housing is proactively working to implement its Equality and Diversity Strategy. We positively welcome and support diversity in our workforce and welcome applications from all sections of the community.
 

The closing date for this role is  27th of June 2019.

Interviews will be held on the 9th July 2019. 

Company

We are Yorkshire Housing by name and Yorkshire is our focus. We own and manage nearly 20,000 homes – and are developing thousands more.

Our vision is making it possible to have a place you're proud to call home.

You might think of Yorkshire Housing as ‘just’ a housing provider, but we’re so much more than that. We’re here to make a positive difference in people’s lives. So, as well as owning and managing nearly 20,000 homes (and counting) across Yorkshire, we also:  

  • Offer money and tenancy coaching  
  • Help older customers live at home independently  
  • Adapt homes to match the needs of our customers   
  • Carry out repairs and replace items before things go wrong  
  • Provide antisocial behaviour support  
  • Get involved with work in the community  

 

OUR PRIORITIES 

Our five priorities that will help us achieve our vision are:

 

Great Customer Experience 

We’ll listen to customers and use what we know about them to shape our services. Oh, and we’ll provide extra support where it’s needed. 

 

Homes and Places to be Proud of  

We’ll create homes that people want to live in. 

  • Quality  
  • Safety 
  • Affordability 

We’ll also be kind to the planet and aim to be one of the first UK housing associations to stop using gas heating and hot water systems.

 

Growth 

We’ll deliver 8,000 new homes by 2030. They will be energy efficient, sustainable and affordable to live in. We’ll also refresh our Help to Buy and social and affordable rented options. 

We’ll achieve these priorities by focusing on being:  

 

Employer of Choice 

We’ll lead the way and make a name for ourselves as an employer. We’ll give you the right support and tools to succeed, plus a package full of benefits.

 

Strong, Resilient and Innovative Business 

We’ll invest in all the right things, from our ICT to our people. This will make us stronger, helping us to make a difference to our customers and be a business that people want to work for and with. 

Company info
Website
Telephone
0113 825 6000
Location
The Place
2 Central Place
Leeds
West Yorkshire
LS10 1FB
United Kingdom

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