Home Ownership Project Manager

Ealing, London
Up to £53,000
04 Jul 2019
17 Jul 2019
Full Time
Organisation Type
Housing association / RP

We’re looking for a customer-focused individual with energy, experience and a strong sense of purpose to join us as a Home Ownership Project Manager

The UK has a housing problem. This affects every one of us, because housing is the foundation of the society we live in. Catalyst is part of the solution. You could be too.

One of the UK’s leading housing associations, Catalyst is here to make a purposeful difference by providing housing solutions for those who can’t afford a home without our help. We offer a wide range of homes, for rent, part ownership or purchase. By doing so, we build more than homes – we build communities.

We're at a particularly exciting point in our story, having recently merged with another large housing association, Aldwyck. The merger makes us stronger and more able to deliver our social purpose - in every part of our organisation.

We’re always seeking to do better. If you are too, read on.

As a Home Ownership Project Manager you will provide leadership and management to deliver a high standard of customer service excellence whilst delivering a project of across the Neighbourhood and Home Ownership Group, ensuring the delivery of comprehensive specialised, accessible, high quality and value for money services to our customers. eporting to and deputising for the Head of Home Ownership, the Home Ownership Project Manager plays a key role in leading the delivery of CHL’s Engagement and leading a Project to bring the full management of a Flagship development Estate back into Housing and Neighbourhoods. Including collaborating with the wider organisation and leading on Service Charges

Deliver technical support, professional guidance and training to the Home Ownership, Service Charge Team, Neighbourhoods and Regeneration team on all functions and services provided by the Service Charge Team and the wider business, using your knowledge of legislation, regulatory standards, good practice to inform sound decision making on service delivery and future management of the estate

You are passionate about delivering excellent customer experience every time, by being easy, reliable and empathetic in the way you deal with customers and colleagues.

You will be a team player A team player and collaborative colleague, you’ll also demonstrate your ability to work through organisational structures and operational challenges, removing barriers and blockers and simplifying perceived complexity. You will be financially astute with experience of delivering value for money in budgets and contracts. You will be able to Able to  demonstrate that you will passionately lead / deliver the organisational values with the ability to apply fluid and flexible leadership style to accommodate organisational requirements

We’re a Sunday Times top 100 Best Company to Work for. We invest a lot of time and resources in our people because we know it’s our people who will drive our success. If you’d like to join us, and help make a real difference, please get in touch.

For more information and to apply, please visit our careers page.

Please note completed pre-employment forms must be included in order for your application to be processed.

Closing date: 17th July 

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