Housing Officer (South West)
Would you like a meaningful job that makes a difference, with flexibility and real potential for growth?
The Salvation Army Housing Association (saha) is an organisation that provides a range of housing and varied support services to vulnerable people. Our aim is to support people in achieving their full potential. We are currently going through a large period of growth and have a vacancy for a Housing Officer.
Position: Housing Officer
Hours: 35 Hours
Salary: £ 28,000 plus car user allowance (HR to confirm the current amount)
Benefits: 26 days’ annual holiday rising a day a year for the first 5 years + bank holidays, Life Assurance, Pension scheme and an Employee Health Assistance Programme. Professional development opportunities and flexible working arrangements.
Closing date: 26th July 2019
Interview date: 1st and 2nd August
About the Role:
This role takes a holistic approach to housing tenancy management, and, through provision of good customer service, manages a portfolio of housing schemes and their residents to ensure properties are maintained, arrears controlled and void turnaround is within acceptable limits.
You will be responsible for managing our general needs, former rough sleepers, low level mental health and older person’s housing primarily in Cornwall, Devon, Hampshire, Portsmouth, Bournemouth, Salisbury, Yeovil, Plymouth, Brixham, Gosport, Newton Abbot and Torque. Your role will be to ensure the estates are kept clean and tidy and well maintained and manage the contractual relations with tenants and residents in such a manner that they feel their needs are being promptly addressed and they comply with their tenancy agreements. You will be proactive in order to maximise rent collection and effectively assist the management of any arrears and voids and other aspects of housing management in line with our key performance indicators.
Successful candidates will be able to display recent relevant work experience, preferably within a registered social landlord. You will have experience and a proven track record of successfully managing or supervising a small team and successful control of budgets.
You will understand how to promote supportive and effective teamwork and commitment to team working, possess strong interpersonal skills with an ability to liaise effectively with a wide range of stakeholders and audiences. You will be flexible and responsive to change, particularly in an evolving and challenging external environment. Excellent negotiation skills, team leadership skills, business acumen and a high level of commercial awareness are also prerequisites for the role.
The ability to work outside normal working hours in accordance with the needs of the business, including occasional attendance at evening and weekend meetings is required. As is a full, clean driving licence and use of a car is essential
A qualification from Chartered Institute of Housing and knowledge of the social housing sector would be highly desirable, as would project management skills and knowledge of housing management systems. An understanding of the structure, ethos and work of The Salvation Army would also be of benefit.
A Disclosure and Barring Service Enhanced Certificate will be required for these roles.
As an equal opportunities employer, our client welcomes applications from all sections of the community.
You may have experience of the following: Housing Officer, Housing Assistant, Charity, NFP, Not for Profit, Third Sector, Housing Association, Word, Excel, Administration, Administrator, Housing Assistant, Customer Service, Receptionist, Rent Collection, Welfare, Benefits etc.
This vacancy is being advertised by EasyWeb Recruitment, the UK’s leading Online Recruitment Agency. The services advertised by EasyWeb Recruitment are those of an employment agency. No terminology in this advert is intended to discriminate on the grounds of gender, race, disability, age, sexual orientation, religion, or belief, and we confirm that we will gladly accept all applications.