Repairs Modernisation Programme Manager

Old Town Hall, Catford Road, SE6 4RU
10 Jul 2019
20 Jul 2019
Full Time
Organisation Type
Housing association / RP

The Role Lewisham Homes is an ambitious and growing business managing over 18,000 homes in an ever changing and increasingly complex environment. We are a not-for-profit organisation committed to consistently delivering an excellent and reliable resident experience whilst leading the borough’s first council housing development in 30 years.

It’s an exciting time to be joining Lewisham Homes.

Amongst a large modernisation programme of various services we are looking to improve the way we deliver repairs and maintenance for our residents. We have re- organised   our Property Services Directorate which now  places all property related delivery and planning of our existing stock in one place. We now plan to undertake a thorough review of the way we deliver these services and to ensure that our existing in-house Direct Labour Organisation (DLO) workforce is well equipped and operating to the highest modern standards.

We are looking for an experienced Programme Manager to steer, co-ordinate and influence this project, working closely with our Director of Property Services and our Head of Service to ensure that a thorough and coordinated approach is taken.

The person will  need  an in depth knowledge and experience of DLO’s and how they work, This should include the customer facing functions as well as the operational delivery and associated  aspects  such as supply chain components. The post holder will have experience of:

• Producing documented processes and procedures to include LEAN thinking/  processes
• Clear commercial thinking in order that the optimum value for money is achieved through efficiencies.
• Working with a DLO on improvement programmes and a complete understanding of how a DLO works
• Leading the project management of  high value commercial  projects
• Working collaboratively with a range of teams and individuals across organisations

As a major local employer with over 500 staff we are proud to be awarded the Investors in People Gold Standard demonstrating the high standard we set ourselves in leading, managing and developing staff. We’re passionate and proud of delivering great customer service and growing our business To Create Thriving Communities People are Proud to Call Home.

We can be reached by trains directly from Waterloo, London Bridge, and King's Cross St. Pancras.

Interviews:  W/C 22 July 2019

To apply you will be asked to submit a CV and supporting statement. Within your supporting statement please ensure you address the key requirements identified in the attached person specification.

Please attach your supporting statement to your online application.

For further information about this role please contact James Shaw on 020 3889 0640 ext 2223


Annual Leave:  26 Days

Hours of Work: 36 Hours

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