New Homes Sales Advisor

Home Group
Newcastle Upon Tyne, Tyne and Wear
12 Jul 2019
25 Jul 2019
Full Time
Organisation Type
Developer / builder

Customer Service Representative - Sales

Permanent, Full Time

Salary £17,600 to £25,000 per annum

Helping us sell 10,000 new homes through outstanding customer experience.  That’s when it hits home.

We a have fantastic opportunities for New Homes Sales Advisors (known internally by us as Customer Service Sales Representatives) to join our new sales enquiry team and support us in our strategic priority to build and sell 10,000 new homes across the UK.  You’ll provide an outstanding ‘first point of contact’ experience to our customers who are enquiring about buying one of our new homes.  You’ll ensure that every contact (whether through our website, email or phone) is maximised with no sales opportunities missed.  Working together with your colleagues in the wider sales teams based across the country, you’ll smash your sales targets, delight our customers and be an advocate on all of our developments, house types and features.

This is a brilliant opportunity to join our award winning team (did you know we’re recognised as developing one of the ‘best houses’ at the recent What House Awards 2018?).  Operating under both our Home Group brand and newly established private sales brand Persona, you’ll have the opportunity to be involved in selling affordable apartments to luxury homes, on an outright sale and shared ownership basis. In doing so you’ll be helping hundreds of people get onto and move up the property ladder. How brilliant is that!

You’ll report to Jonathan, our new Sales Operations Manager, working closely with Steve our Head of Sales & Marketing. Steve is passionate about marketing and sales and has over 25 years’ experience in the field. Outside of work Steve loves sport and in particular football, cricket, golf and American Football. He has followed Miami Dolphins for more years than he would care to remember. He also loves going to the gym and trying to stay in shape. He can’t live without the protein porridge he has every day at work (so that’s where he gets his impressive energy from!).

You will be required to be available to our customers outside of standard office hours, which could mean working on evenings and weekends.

Want to know more?

If you’re not reading this advert on our careers pages, press the apply now button to access lots of useful stuff! You’ll be able to  find out more about working in our development team.  We’ve also got these brilliant videos that show you what it’s like to work here, and we’ll know you want to find out more about our award winning benefits and rewards package.

A bit about you

You’ll have a brilliant background in sales, housing and customer service.  You will have worked in property sales, estate agency or for a house builder before or have previous relevant contact centre sales experience.  You’ll really impress us with your ability to build excellent rapport with customers and achieving sales leads and targets.  If you have a passion for new homes sales and are able to exceed customer’s expectations, then that would be the icing on the cake (or should we say the sold sign on the door!).

A bit about us

We are Home Group, one of the UK’s largest developers of new homes and providers of houses for affordable rent.  We also provide long term integrated housing, health and social care housing.  We are proud of the difference that we have made over the last 80 years and we continue to work hard to support 120,000 customers in 55,000 homes across the UK.  With a turnover of £350m and more than 3000 colleagues, you will be joining a robust, dynamic and inclusive organisation with a strong social mission at its heart.

We’re also a strategic partner of Homes England, working together to disrupt the way we do things across UK housing to build the affordable homes our country needs.

Oh, did we mention that we rank No. 7 in the UK’s Best Large Places to work and are winners of Development Programme of the Year 2018 at the Housing Awards and of course winners of Best House at the What House Awards 2018?

Working flexibly

It’s the team’s unwritten rule that you attend the important appointments in life, be it your child’s school play, your partner’s graduation, or to get your new fridge delivered. You can elect to fit these around your working day taking advantage of our agile ways of working. Our focus is on getting the job done, not your working hours!

The job for you?

Great, all you need to do now is upload

your CV.  If you would prefer to have a chat about the role first or to request a copy of the job description then contact us on our Home Group Facebook Careers page. You can also find out more about us on our website at

You’re unique!

Home Group play a big part in tackling prejudice and discrimination.  We want you to be yourself here and value everything that makes you unique. So whatever your race, sexuality, disability, religion, gender or even non-gender, we recognise and celebrate your differences. Together we make Home Group a great place to work!