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Business Test Analyst / Trainer

Employer
Yorkshire Housing
Location
Leeds, West Yorkshire
Salary
£27,750 per annum
Closing date
8 Aug 2019

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Function
Corporate Services, IT
Seniority
Officer
Contract
Fixed Term Contract
Hours
Full Time
Organisation Type
Housing association / RP

Job Details

We are a charitable housing association that owns and manages more than 18,000 homes – and developing thousands more – across Yorkshire. We also provide a range of services so that people can live independently. All our profits are reinvested so that we can do even more for our customers. Our ambition is that everyone has the opportunity to live in a quality home they can afford.

We are currently seeking a Business Test Analyst/Trainer to be based at Leeds on a Temporary contract until 13 December 2019 for 35 hours per week. If you are internal and applying for this role, this will act as a secondment opportunity. 

The main purpose of this role is to support the testing and the subsequent delivery of training across Yorkshire Housing. The TY programme are looking to strengthen the testing/training capability with a number of Business Test Analysts/Trainers who will work closely with the business and software supplier in all required Test Phases.  The successful candidate will also be involved in creating all required training materials and training the new application across all users in YH.

As a Business Test analyst/Trainer, you will work with the YH business and 3rd Party software suppliers, to test and train users on the delivered software. You will also be responsible for executing tests against systems, provide training and mentoring on new applications and working with 3rd parties to develop training material. 

The role would suit a Learning and Development trainer with a passion and bias towards technology, systems or IT training, or a Test analyst with a transferable skill set to transfer their knowledge to end users in an engaging and impactful way.

We are looking for people who are committed to our company values and can demonstrate this by:

Respect: having excellent communication skills and can understand, present and explain complex information to a range of audiences

Reliability: having the ability to work across the organisation in a collaborative way

Enthusiasm: having a high level of emotional intelligence with a challenging and enquiring mind

The closing date for applications will be Thursday 08 August 2019

Interview date to be confirmed. 

Please note if you are applying for this role internally you must inform your current line manager.

Yorkshire Housing is proactively working to implement its equality, diversity and inclusion policy.  We positively welcome and support diversity in our workforce and welcome applications from all sections of the community.

Yorkshire Housing is going through a major transformation programme, called Today's Yorkshire. The programme will radically improve the way we interact with our customers, eliminate inefficiencies, and empower our staff to focus on the things that matter most to our customers.

We want to make sure that our business is sustainable and that we're able to keep building homes for new customers, making repairs in the properties we own, and support customers to live in their home independently for longer.

Transformation is across the entire organisation.  It includes changing our processes, jobs, as well as introducing new IT capability.

Company

We are Yorkshire Housing by name and Yorkshire is our focus. We own and manage nearly 20,000 homes – and are developing thousands more.

Our vision is making it possible to have a place you're proud to call home.

You might think of Yorkshire Housing as ‘just’ a housing provider, but we’re so much more than that. We’re here to make a positive difference in people’s lives. So, as well as owning and managing nearly 20,000 homes (and counting) across Yorkshire, we also:  

  • Offer money and tenancy coaching  
  • Help older customers live at home independently  
  • Adapt homes to match the needs of our customers   
  • Carry out repairs and replace items before things go wrong  
  • Provide antisocial behaviour support  
  • Get involved with work in the community  

 

OUR PRIORITIES 

Our five priorities that will help us achieve our vision are:

 

Great Customer Experience 

We’ll listen to customers and use what we know about them to shape our services. Oh, and we’ll provide extra support where it’s needed. 

 

Homes and Places to be Proud of  

We’ll create homes that people want to live in. 

  • Quality  
  • Safety 
  • Affordability 

We’ll also be kind to the planet and aim to be one of the first UK housing associations to stop using gas heating and hot water systems.

 

Growth 

We’ll deliver 8,000 new homes by 2030. They will be energy efficient, sustainable and affordable to live in. We’ll also refresh our Help to Buy and social and affordable rented options. 

We’ll achieve these priorities by focusing on being:  

 

Employer of Choice 

We’ll lead the way and make a name for ourselves as an employer. We’ll give you the right support and tools to succeed, plus a package full of benefits.

 

Strong, Resilient and Innovative Business 

We’ll invest in all the right things, from our ICT to our people. This will make us stronger, helping us to make a difference to our customers and be a business that people want to work for and with. 

Company info
Website
Telephone
0113 825 6000
Location
The Place
2 Central Place
Leeds
West Yorkshire
LS10 1FB
United Kingdom

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