Independent Living Officer
- Employer
- Yorkshire Housing
- Location
- York, Ryedale
- Salary
- £10.77 an hour
- Closing date
- 28 Jul 2019
View more
- Function
- Community and Customer Services, Care and support, Supported / sheltered housing, Tenant services
- Seniority
- Officer
- Contract
- Permanent
- Hours
- Full Time
- Organisation Type
- Housing association / RP
Job Details
We are a charitable housing association that owns and manages more than 18,000 homes – and developing thousands more – across Yorkshire. We also provide a range of services so that people can live independently. All our profits are reinvested so that we can do even more for our customers. Our ambition is that everyone has the opportunity to live in a quality home they can afford.
We are currently seeking a Independent Living Officer (Standby Help@Hand) to be based across Ryedale and York on a Temporary contract until 31 March 2020 for 0 hours per week.
The main purpose of this role is to provide a high quality personalised support service to customers, promoting independence and choice.
As Standby Independent Living Officer you will provide day time support covering for the Independent Living Services team whilst they are out on training or annual leave, responding to emergency call outs to sites throughout the relevant zone and visiting individuals in their homes who require assistance.
It would be advantageous for the successful candidate was available to support with evening, night time, weekend and bank holiday cover for the out of hours 24 hour emergency alarm, if required.
Applicants must have a full drivers licence valid for the UK and access to a vehicle.
We are looking for people who are committed to our company values and can demonstrate this by:
Respect: by having excellent communication and interpersonal skills and the ability to communicate effectively within a wide range of customers
Reliability: being able to work without direct supervision and to work on initiative
Enthusiasm: being willing to develop own skills and evidence personal development
The closing date for applications will be Sunday 28 July 2019
Please note CV's will not be accepted.
Please note if you are applying for this role internally you must inform your current line manager.
Yorkshire Housing is proactively working to implement its equality, diversity and inclusion policy. We positively welcome and support diversity in our workforce and welcome applications from all sections of the community.
Company
We are Yorkshire Housing by name and Yorkshire is our focus. We own and manage nearly 20,000 homes – and are developing thousands more.
Our vision is making it possible to have a place you're proud to call home.
You might think of Yorkshire Housing as ‘just’ a housing provider, but we’re so much more than that. We’re here to make a positive difference in people’s lives. So, as well as owning and managing nearly 20,000 homes (and counting) across Yorkshire, we also:
- Offer money and tenancy coaching
- Help older customers live at home independently
- Adapt homes to match the needs of our customers
- Carry out repairs and replace items before things go wrong
- Provide antisocial behaviour support
- Get involved with work in the community
OUR PRIORITIES
Our five priorities that will help us achieve our vision are:
Great Customer Experience
We’ll listen to customers and use what we know about them to shape our services. Oh, and we’ll provide extra support where it’s needed.
Homes and Places to be Proud of
We’ll create homes that people want to live in.
- Quality
- Safety
- Affordability
We’ll also be kind to the planet and aim to be one of the first UK housing associations to stop using gas heating and hot water systems.
Growth
We’ll deliver 8,000 new homes by 2030. They will be energy efficient, sustainable and affordable to live in. We’ll also refresh our Help to Buy and social and affordable rented options.
We’ll achieve these priorities by focusing on being:
Employer of Choice
We’ll lead the way and make a name for ourselves as an employer. We’ll give you the right support and tools to succeed, plus a package full of benefits.
Strong, Resilient and Innovative Business
We’ll invest in all the right things, from our ICT to our people. This will make us stronger, helping us to make a difference to our customers and be a business that people want to work for and with.
- Website
- http://www.yorkshirehousing.co.uk/
- Telephone
- 0113 825 6000
- Location
-
The Place
2 Central Place
Leeds
West Yorkshire
LS10 1FB
United Kingdom
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