IT Service Desk Analyst
- Employer
- Clarion Housing Group
- Location
- England, Surrey, Croydon
- Salary
- £26570 - £31260 per annum
- Closing date
- 2 Aug 2019
View more
- Function
- Corporate Services, IT
- Seniority
- Officer
- Contract
- Permanent
- Hours
- Full Time
- Organisation Type
- Housing association / RP
Job Details
Job Title: Service Desk IT Analyst
Reference: IT3070
Job Expiry Date: 2nd August at midday
Salary: London - £26,570 to £31,260 / Norwich £26,721
Job Location: 2 X Croydon & 1 X Norwich
Hours: 36 hours per week
Contract Type: Permanent
We are recruiting for 3 Service Desk IT Analysts with excellent customer service to join our IT team in Norwich and London.
This is the perfect opportunity to start your career in IT, or develop your existing IT skills within a forward thinking team.
Essentially, as a Service Desk IT Analyst you will provide professional and customer focused 1st line incident management support to all Clarion Housing Group offices and remote sites. You'll log incidents and requests, maintaining accurate written records of work completed in line with customer service principles.
To be successful in this role, you'll need excellent customer service skills and a positive attitude to learning new skills and knowledge. Whilst IT system training is provided, you will need to be someone who picks new skills up quickly!
The below are essential skills we are looking for to be considered for this role;-
- Excellent written and verbal communication skills.
- Demonstrable commitment to reaching demanding quality targets in a high volume environment.
- Ability to take ownership, prioritise and execute tasks.
- Understanding the SLA driven environment with the ability to consistently meet personal and team targets.
If this sounds like an opportunity you'd be interested in, we look forward to hearing from you.
Closing Date: 2nd August at midday
Company
Clarion Housing Group
Clarion Housing Group comprises the country’s largest housing association; a property development company, a charitable foundation and a repairs and maintenance service.
The Group’s housing association, Clarion Housing, is committed to providing good customer service to all its residents and to maintaining its homes to a good standard - investing significantly in improving them each year.
Its development target is to build 50,000 new homes over 10 years and the Group will invest £13 billion on meeting and delivering on this target. Two thirds of the programme will be affordable and developed by Clarion Housing, while homes for private sale are delivered and marketed through development company Latimer by Clarion Housing Group. The proceeds from sales are invested in our social purpose.
The charitable foundation, Clarion Futures, will invest £150 million over ten years to deliver one of the largest social investment programmes in the country. Priorities are work and training; money management and young people.
Building homes. Developing futures.
- Website
- https://www.clarionhg.com/
- Location
-
6 Tooley St
London Bridge
London
GB
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