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Facilities Support Assistant

Employer
Onward Homes
Location
Lancashire
Salary
£19,700 (Recruitment Rate) £21,250 (Confirmed Rate)
Closing date
1 Sep 2019

Job Details

Onward Homes is one of the largest registered providers of social housing in the North West, with 35,000 properties across the region.

We believe that everyone deserves a place to call their own, which is why we’re committed to building 400 new homes each year. We do more than just provide a roof over our customers’ heads, we’re here to make a real difference.

In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential.

We are looking for a Facilities Support Assistant (1 post) to join our Facilities Management team.

 

Reporting to the Regional Building Manager, you will assist in the effective management the our Accrington office. You will provide an efficient office environment which meets statutory/regulatory requirements and provides excellent customer service. You will be required to assist the Regional Building Manager in ensuring the office is managed effectively, in terms of reception and related services. The post holder will ensure that reception reflects the culture and purpose of the organisation; welcoming visitors and dealing with contractors; managing deliveries and mail, as well as ensuring an excellent customer service is maintained at all times.

You will assist in ensuring health and safety compliance is adhered to at all times, as well as supporting practices and systems that enable our offices to be safe, secure and welcoming for people to work and visit. The post holder will support with regular fire and evacuation drills as necessary. You will assist in the identification and development of a range of budgets, to ensure the effective running of the office; as well as liaising with external suppliers and reporting any issues as necessary, to ensure a safe environment for all.

To be successful, it is essential you have significant experience delivering an outstanding customer service, whilst working as part of a team or independently. It is essential you have excellent interpersonal skills with the ability to communicate at all levels, as well as understanding the range of facilities management functions required to provide an effect workplace and customer facility. 

All posts are recruited to the recruitment salary and movement to the confirmed salary is based on successful completion of a 6 month probation.  As well as a competitive salary and a generous annual leave entitlement, we offer a range of benefits for a rewarding career including a health cash plan, pension scheme and personal development.

Company

We are Onward, a leading provider of quality, affordable homes for rent and sale in the North West.

From Southport to Stockport, we own and manage over 35,000 homes right across the region.

But we do more than just provide a roof over our customers’ heads. We’re here to make a real difference.

We offer help and support to vulnerable people facing a range of challenges, and create strong and vibrant communities that our customers can be proud to be a part of.

We believe that everyone deserves a place to call their own, which is why we’re committed to building more new homes throughout the North West for those in housing need.

To learn more about Onward, please visit us at onward.co.uk

Company info
Website
Telephone
+44 151 708 5777
Location
Head Office
12 Hanover Street
Liverpool
L1 4AA
GB

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