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Scheme Manager

Employer
Sanctuary Housing
Location
Hockley
Salary
£21200 to £22310 per year
Closing date
26 Aug 2019

Job Details

Sanctuary Housing Services manages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people’s lives

Scheme Manager

 

Spa Court, Hockley, Essex

 

£21,197 per annum (rising to £22,313 after 12 months service subject to satisfactory performance)

 

37.5 hours per week, Monday to Friday – 8.30am – 4.30pm

 

 

Why work for us?

Sanctuary Housing is one of the UK’s leading social landlords, providing around 70,000 homes across England. We give our residents good quality, affordable homes in communities that they can be proud of. As part of a not-for-profit organisation, we reinvest any surplus we make back into the local communities we serve.

We have an excellent opportunity for a Scheme Manager to join our well established Housing for Older People team in Rochford. Although primarily based at Spa Court in Hockley, you will also be required to provide cover at a couple of schemes in Wakering for two days bi-weekly. You will be part of a team, primarily working independently, with a focus on making a real difference to the lives of our residents. You will be responsible for providing support to maintain residents’ wellbeing and independence together with delivering a quality housing management service. Full support and training will be provided and although challenging, the role is equally rewarding. If you are highly motivated, compassionate and enjoy working with people, this could be the role for you. 

 

The role of Scheme Manager will include:

  • Promoting resident involvement and providing information on local community services and agencies to promote well being and independence
  • Assisting residents with queries regarding welfare benefits and rent accounts
  • Managing relationships with key stakeholders, service providers including contractors, residents and external agencies
  • Undertaking compliance checks, risk assessments and scheme inspections and ensuring faults are reported and monitored
  • Attending meetings with the residents and offering high quality customer service by resolving queries and complaints

 

Skills and experiences:

  • Experience of working within a sheltered scheme in  a support capacity is essential
  • Knowledge of welfare benefits and rent accounts
  • NVQ 3 in relevant area (or equivalent) (e.g. Housing / Health and Social Care) would be desirable
  • Excellent customer service skills with the ability to communicate at all levels
  • Ability to work on own initiative and with fast changing requirements
  • Experience of using Microsoft Office (Word, Excel and Outlook), or similar
  • Occasional travel may be requirement of the role, therefore a full valid driving licence is essential

 

Ready to join us?

As part of our commitment to making Sanctuary a great place to work, we offer a comprehensive reward and benefits package appropriate for the role that you do, including:

  • A pension scheme with employer contributions from Sanctuary
  • At least 25 days paid holiday, rising to 30 days after 5 years service
  • Life assurance
  • Family friendly arrangements, including opportunities for flexible working
  • Health and well-being plans
  • A variety of online discounts and rewards from major retailers
  • Tax efficient savings through our Cycle to Work scheme
  • A wide range of learning and development opportunities

 

Closing Date: 25 August 2019

 

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

 

‘For an insight into what it’s like to work for us, take a look at #LifeatSanctuary on Twitter’

Building Equality and Diversity

We work closely with the Home Office in order to prevent illegal working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.



Company

Sanctuary Housing is one of the UK’s leading social landlords, providing around 70,000 homes across England. We give our residents good quality, affordable homes in communities that they can be proud of. As part of a not-for-profit organisation, we reinvest any surplus we make back into the local communities we serve.

If you care about making a difference and want to work for a company which invests in its staff, why not work for Sanctuary Housing?

As part of our commitment to making Sanctuary a great place to work, we offer a comprehensive reward and benefits package appropriate for the role that you do, including:

  • At least 25 days paid holiday (plus bank holidays), rising to 30 days after 5 years’ service
  • Family friendly arrangements, including opportunities for flexible working
  • A pension scheme, with matching contributions from Sanctuary, so you can plan for the future
  • Health and wellbeing plans, including voluntary critical illness scheme
  • Discounts through MyRewards from major retailers and other offers to help your pay go further
  • Tax efficient schemes for you to save on buying a new bike to cycle to work or on a range of childcare services including after school clubs and summer camps
  • 24 hour Employee Assistance Programme providing a free information service and personal counselling if required
  • Life assurance to help provide peace of mind
  • Opportunities to progress with a wide range of learning and development opportunities delivered by our specialist in-house team
  • Enhanced sick pay once you have completed qualifying service
  • Expenses if you have to use your own car to travel for work.
  • Regular meetings with your manager to explore ways to help you develop in your career and ensure you’re getting the training you need

https://jobs.insidehousing.co.uk/employer/58420/sanctuary-group/

https://jobs.insidehousing.co.uk/employer/4605975/sanctuary-maintenance/

Company info
Website
Telephone
01905 334000
Location
Chamber Court
Castle Street
Worcester
WR1 3ZQ
United Kingdom

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