About the role
We are looking for a Team Manager for our CQC registered service in Camden. This service provides support to 13 customers with mental health support needs. We are looking for someone with Knowledge and experience of CQC standards and CQC Compliance.
•Provide leadership and line management, supervision and appraisal to designated support staff.
•Use flexible, responsive management style to resolve conflict, solve problems, elicit performance and motivate, support and direct staff.
•Day to day responsibility for rota cover and staff deployment.
•Performance management of staff; including setting targets, monitoring and taking action to address such issues.
•Ensure staff are empowered to take responsibility and to work in a way that is imaginative and responsive to the needs of customers, facilitating effective customer participation, consultation and feedback
•Ensure that Medication Management and support is delivered within policy and procedure.
•Carry out regular audits of service provision and undertake peer audits as required.
•Work within and monitor the service budget against management accounts.
•Participate in the training of staff as required.
•Develop and maintain positive links with local statutory and independent sector services and ensuring referrals and assessment issues are dealt within a timely fashion, and service utilisation is maximised
•Participate in the management on call rota.
•Ensure that all the work carried out by the service meets Health and Safety requirements.
•Hold CQC Registration for the service
•Ensure CQC compliance.
•A minimum of 2 years working experience relevant to mental health
•Knowledge and experience of CQC standards and CQC Compliance
•Basic level of IT skills
•Knowledge of the Housing, Care and Support Sectors
•Knowledge and understanding of up to date legislation and government frameworks relevant to mental health
•Sound knowledge of safeguarding procedures for adults and children
•Knowledge of health and safety issues in relation to mental health
•Experience of assessment, risk management and support planning relevant to mental health
•Ability to promote customer involvement, choice and diversity
What's in it for you?
28 days annual leave
Refer a friend scheme - up to £300
Employee Assistance Programme
Season Ticket Loans
Career Break after 3 years’ service
Ongoing Training and Development