Data and Performance Manager

Leeds, West Yorkshire
06 Sep 2019
29 Sep 2019
Full Time
Organisation Type
Housing association / RP

Data and Performance Manager

How we use data is crucial to improving the services we offer to customers across Yorkshire. We have an exciting opportunity to be a leading influence in how we organise and make use of data here at Yorkshire Housing. The Data and Performance Manager will lead a team providing colleagues with the information they need to make important and well-informed decisions that impact the lives of thousands of families. As our data lead, you will inspire and support the business in creating and maintaining a data quality culture, and provide insight that helps us to develop our services, improve our performance and achieve our ambitious growth targets.


Who we are:

We are proud to be a housing association that owns and manages more than 18,000 homes across Yorkshire and we’re developing thousands more. Our ambition is that everyone has the opportunity to live in a quality home they can afford and our team play a vital role in making this happen.


What the role involves:

As a Data and Performance Manager, you will lead creative and strategic thinking on data management in Yorkshire Housing through proactive liaison with key stakeholders within the business. Key responsibilities include:

  • producing and owning the data management strategy and developing the acquisition, maintenance and use of quality data
  • leading, managing, developing and coaching your team to ensure that skills, expertise and resource are available to provide an excellent service
  • managing the analysis, prioritisation and documentation of all tenant and asset data, working with the Assurance and ICT teams to create data governance processes and continuously improving the data quality within the organisation


In order to be successful in this role, you will need an excellent understanding of data management systems, processes and tools, and you’ll also be an effective communicator and able to manage change projects.


What can you expect:

In return we offer £47,434 for a 35 hour week, 25 days annual leave (raising annually to 30 days) plus Bank Holidays.

We believe in supporting and trusting our people to deliver, so you’ll be able to work flexibly in terms of time and location to suit your needs and also the needs of your team, your colleagues and the business.

We also provide a reward package to suit everyone – from a variety of retail discounts to a contributory pension scheme where we will match your contributions up to 9%! As well as our great benefits and a fantastic work environment, we’re also a company that cares about its employees and its customers.


Our values:

What’s more - we’re big on hiring based on our values and are looking for people who are committed to our company values, demonstrating this by:

Respect: having an excellent understanding of data management systems and processes

Reliability: being skilled in the use of a range of software applications such as Word, Excel, Access, PowerPoint

Enthusiasm: showing their ability to work on their own initiative, as part of a team and meeting deadlines


Why join now:

Yorkshire Housing is going through a major transformation programme - The programme will radically improve the way we interact with our customers, eliminate inefficiencies, and empower our staff to focus on the things that matter most to our customers. We want to make sure that our business is sustainable and that we're able to keep building homes for new customers, making repairs in the properties we own, and supporting customers to live in their home independently for longer. Transformation is across the entire organisation - it includes changing our processes, jobs, and how we work together, as well as introducing new technology.


So if you want to be part of a team that makes a real positive difference every day and work for an organisation that prioritises its people and its customers then we want to hear from you!


This is a permanent, full time (35 hours per week) role based at Dysons Chambers, Leeds. The closing date for applications will be 29 September 2019.

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