Revenue Officer

Twickenham, London (Greater)
£32,789 PT 35 Hours Per week
13 Sep 2019
24 Sep 2019
Full Time
Organisation Type
Housing association / RP


£32,793 pro rata + Benefits p/a Fixed Term - Full Time

Closing date - September 24, 2019

The role

£32,789 pro rata – P/T 35 hours per week

6 month fixed term contract

Full UK Driving License and access to a vehicle is essential for this role.

About Us

Metropolitan Thames Valley Housing is one of the UK`s leading providers of affordable housing and care and support services. We employ over 1900 people to manage and develop our large portfolio of nearly 56,000 homes serving over 75,000 customers across London, the East Midlands, Southern and the East of England.

This role

As a Revenues Officer at MTVH you will deliver a consistent, reliable and excellent customer focused service, to ensure that all tenants adhere to their tenancy conditions regarding rent payment and that appropriate recovery action is taken where necessary. To maximise rental income and arrange affordable payment plans with customers.

What you'll need to succeed

You should have excellent communication skills and the ability to negotiate clearly and persuasively.

You will be familiar and keep up-to-date with legislative and regulatory requirements for rent and service charges. You will maximise income from rents and/or service charges by ensuring prompt payment of all income due.

Professional and friendly with your approach you must have strong experience of court action and court appearance along with sound knowledge in arrears collection.

Computer skills, ideally within a housing management system and an understanding of working in debt recovery or for a registered social landlord, local authority or voluntary sector organisation is essential.

What you'll get in return

In return, you will be exposed to the fast-paced environment where you can benefit from our comprehensive in-house training to continue developing and utilising your skill set.

We offer great benefits, in addition to generous holiday entitlement we provide:

  • life assurance with a matched contribution (up to 12%) pension scheme

  • enhanced maternity, paternity and adoption leave

  • salary sacrifice schemes and season ticket loans

  • eye care scheme

  • plus lots of voluntary benefits including cash back and discounts from high street names

Interview date

Tuesday 1st October 2019

Our promise All employment decisions at MTVH are based on business needs, job requirements and individual qualifications, without regard to age, disability, gender reassignment, marital status, pregnancy or maternity, race or religion, sex or sexual orientation.

"We are proud to have been recognised by Disability Confident for our commitment to disabled people and those with long term health conditions by providing fair and equal opportunities for all applicants enabling them to fulfil their potential and realise their aspirations