Tenancy Specialist

Location
England, West Midlands, Birmingham
Salary
£29510 - £34720 per annum
Posted
17 Sep 2019
Closes
01 Oct 2019
Ref
R0000685
Contact
Clarion Housing Group Ltd
Seniority
Officer
Contract
Permanent
Hours
Full Time
Organisation Type
Housing association / RP

What you'll be doing

Tenancy Specialist will provide high level expertise on tenancy fraud, Anti-Social Behaviour and legal action for tenancy enforcement. You'll be working closely with field based Neighbourhood Officers to ensure effective investigation and management of cases and that the most appropriate, cost effective and proportionate action is taken.

We'll look to you to manage all tenancy fraud, sub-letting and RTB fraud cases within the Region and decide on the most appropriate course of action against those who commit fraud or perpetrate anti-social behaviour, whilst implementing the most appropriate support for their victims.

You'll be required to liaise with the Police and other partners to acquire evidence that can be used to identify fraud; this may include attending police interviews and participating in surveillance operations.

What we're looking for

Organised and capable of managing a varied workload, you'll have an excellent understanding of anti-social behaviour and tenancy fraud as well as a demonstrable knowledge of the legislation in respect to tenancy management, fraud, ASB and legal disrepair. We'd expect you to understand Data Protection and how it applies in investigation work.

Critically, you'll have already have experience of investigative interviewing, ideally for fraud and/or ASB as well as preparing and presenting cases at court. You'll have experience of successful case management. Preferably you will hold, or be working towards a Counter Fraud Specialist qualification.

You'll be an excellent communicator with good investigative, intelligence gathering and problem solving skills. We're seeking confident, positive and solution-focused people who are capable of making sound decisions, and we'll need you to be resilient and adaptable.

If this sounds like an opportunity you would be interested in, we look forward to hearing from you.

Closing Date: Tuesday 1st October 2019 at midnight

Interviews will be held on Thursday 17th October 2019 at our Lombard House office in Birmingham

For further details on this vacancy please visit our website http://careers.clarionhg.com

Applicants must be able to travel across regions as required.

This post is subject to Basic Criminal Record Check Clearance.