Team Leader (Housing Needs and Standards
including housing applications, advice and options. We are committed to meaningful joint working, the prevention of homelessness and continuous improvement in our services.
The increase in homelessness and rough sleeping is an issue that affects all services in all areas of the country. This is an exciting opportunity to join our Housing Needs Team as we shape new ways of working and respond to these unprecedented challenges.
You will responsible for the line management of a team of caseworkers including trainees. You will work with your staff to ensure the delivery of a high quality Housing Options service, providing advice and assistance with a focus on preventing homelessness. You will support your staff to complete thorough assessments and coordinate prevention activities including home visits, multi-agency meetings, negotiation with landlords, resolving disputes, and one to one interviews with clients.
In addition you will support the wider ongoing development of joint-working partnerships with other key agencies, with plenty of opportunity for training and personal development. You will use your skills, knowledge and experiences to drive performance by identifying, developing and implementing service improvements across the team’s functions.
As well as possessing excellent time management and communication skills, you should be resilient, and committed to delivering excellent customer service. You must have an understanding of the range of support needs of homeless clients.
Extensive knowledge of the homelessness legislation and housing solutions is essential, as is experience in management and driving performance within a team.
The closing date for the receipt of applications is noon 7 October 2019.
Interview date to be confirmed.