Financial Wellbeing Service Manager
About the role:
We have an exciting opportunity for the right individual to deliver and develop our financial wellbeing and into work service. Within this role you will be responsible for leading a service that promotes financial inclusion and independence to our customers, supporting them to sustain their tenancies whilst improving access to employment and training opportunities through strong relationships with DWP and other partners. You will provide advice to our customers on a range of topics such as welfare reform, universal credit and legacy benefits.
Within this diverse role you will proactively monitor performance, leading and supporting a team to provide a high quality service. This is a challenging but rewarding position at the heart of our Landlord Strategy.
We are looking for someone with a background in customer focused financial support services with knowledge of legacy benefits and universal credit. You will have experience of working with customers in financial hardship and providing support through partnership working. Ideally you would also have experience of managing services that encourage and support people back into work.
You will have a track record of leading successful teams, developing services and getting results. You would embrace all elements of “The Aster Way” which shapes our culture and the way we work.
Confident and approachable, you will influence those around you to trust and welcome new ways of working. You will relish working with a network of teams within Aster and a range of external partners.
Due to the nature of the role it is essential that you have a full driving licence and access to a vehicle.
Aster Group is working towards its vision of ensuring everyone has a home.
We provide safety and security through our reliable landlord services and we supply a wide range of housing options in response to the housing crisis.
Your work base can be your nearest regional office, combined with home working. At the heart of our business is our people; we encourage and promote an excellent work / life balance because in today’s World, we understand its importance. Therefore, you are able to plan your own daily workload without being micromanaged and can choose to work from home or any of our offices. A productive and motivated team, we use virtual contact to stay in touch and whether you prefer working from an office or from your home office, you can trust that we will be on hand to support you.
If you think you fit the bill, we’d love to hear from you.
Closing date: Sunday 6th October 2019
Assessment date: Thursday 17th October 2019
Interview date: Tuesday 22nd October 2019
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