Tenancy Specialist
- Employer
- Clarion Housing Group
- Location
- England, London
- Salary
- £32800 - £38580 per annum
- Closing date
- 16 Oct 2019
View more
- Function
- Community and Customer Services, Tenancy representative
- Seniority
- Officer
- Contract
- Permanent
- Hours
- Full Time
- Organisation Type
- Housing association / RP
Job Details
What you'll be doing
The Tenancy Specialist will provide a high level of expertise on Anti-Social Behaviour, tenancy fraud, and legal action for tenancy enforcement. You'll be working closely with field based Neighbourhood Officers to ensure effective investigation and management of cases and that the most appropriate, cost effective and proportionate action is taken.
We'll look to you to oversee all high risk anti-social behaviour (ASB) and tenancy fraud (including sub-letting and RTB fraud cases within the Region) and decide on the most appropriate course of action against those who perpetrate ASB or who commit fraud, whilst implementing the most appropriate support for their victims.
You'll be required to liaise with Local Authorities, the Police and other partners to acquire evidence that can be used to identify fraud; this may include supporting the Police in their own investigations and legal interventions, applying and presenting a without notice injunction at Court on a DIY basis, attending relevant stakeholder events and forums, interviewing witnesses and other forms of evidence gathering.
What we're looking for
Organised and capable of managing a varied workload, you'll have an excellent understanding of anti-social behaviour and tenancy fraud as well as a demonstrable knowledge of the legislation in respect to tenancy management, ASB and fraud. We'd expect you to understand Data Protection and how it applies in investigation work.
Critically, you'll have already have experience of investigative interviewing, ideally for fraud and/or ASB as well as preparing and presenting cases at court. You'll have experience of successful case management. Preferably you will hold, or be working towards a BTEC in Community Safety and/or Counter Fraud Specialist qualification.
You'll be an excellent communicator with good investigative, intelligence gathering and problem solving skills. We're seeking confident, positive and solution-focused people who are capable of making sound decisions, and we'll need you to be resilient and adaptable.
Closing Date: Wednesday 16th October at midnight
Interviews will be held on Wednesday 30th October 2019 at our Corsica Street office in Islington
For further details on this vacancy please visit our website https://clarionhg.wd3.myworkdayjobs.com/en-US/Clarion_External_Careers/job/London/Tenancy-Specialist_R0000922-1
Applicants must be able to travel across regions as required.
This post is subject to Basic Criminal Record Check Clearance.
Company
Clarion Housing Group
Clarion Housing Group comprises the country’s largest housing association; a property development company, a charitable foundation and a repairs and maintenance service.
The Group’s housing association, Clarion Housing, is committed to providing good customer service to all its residents and to maintaining its homes to a good standard - investing significantly in improving them each year.
Its development target is to build 50,000 new homes over 10 years and the Group will invest £13 billion on meeting and delivering on this target. Two thirds of the programme will be affordable and developed by Clarion Housing, while homes for private sale are delivered and marketed through development company Latimer by Clarion Housing Group. The proceeds from sales are invested in our social purpose.
The charitable foundation, Clarion Futures, will invest £150 million over ten years to deliver one of the largest social investment programmes in the country. Priorities are work and training; money management and young people.
Building homes. Developing futures.
- Website
- https://www.clarionhg.com/
- Location
-
6 Tooley St
London Bridge
London
GB
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