North Warwickshire is a rural Borough and the Council’s Housing Division manages just under 2,700 tenancies. The Council is committed to providing an excellent maintenance service for our tenants.

We are seeking an experienced and suitably qualified person to lead our Housing Direct Works Service.

The Response Repairs Manager is responsible for the management of the Response Repairs Section and is expected to deliver a good quality, customer focussed service which is value for money. This includes delivering responsive repairs, void works, gas servicing, aids and adaptations, electrical testing and planned (revenue) programmes and other works undertaken by the business.  

The post holder is required to manage, support and motivate staff within the team to ensure the service is effective and delivers high levels of customer satisfaction. This includes the technical team of trade Supervisors, tradesmen and the designated Administration Team.

Ensuring safe working practices are in place to meet all legal and regulatory requirements for health and safety is a critical duty of the role.

Previous experience of managing an in house maintenance service in a social housing environment is essential.

There is a requirement within the job to support the tradesmen to provide for an emergency service out of normal office hours.

This post is exempted under the Rehabilitation of Offenders Act 1974 and, as such, appointment will be conditional upon receipt of a satisfactory response to a check of criminal records via the Disclosure and Barring Service, before the appointment is confirmed.  This will include details of cautions, reprimands or final warnings, as well as convictions. A Standard Disclosure will be required.

If you are interested and require more information please contact Angela Coates on 01827 719369 or email angelacoates@northwarks.gov.uk

Application forms can be obtained by telephoning (01827) 715341 (24 hour answer service) or by visiting the Council’s website: https://www.northwarks.gov.uk/jobs

The closing date for the receipt of applications is Friday 18^th October 2019.

North Warwickshire Borough Council, The Council House, South Street, Atherstone, Warwickshire, CV9 1DE.