Case Manager – Facilities Management

Taunton, Somerset
£19,945 - £21,166 per annum
07 Oct 2019
16 Oct 2019
Full Time
Organisation Type
Local authority

Case Manager – Facilities Management

37 hours per week (Monday to Friday) - variable shift pattern including some unsocial working.

E.G. Early shift 7am until  2.30 pm. Daytime shift 8.30 am until 5pm. Evening shift 12 noon until 7.30 pm (or end of evening meeting on occasions).

Closing date: Wednesday 16th October 12pm

Interview date: Monday 21st October 2019


We are looking for a Case Manager, ideally with previous facilities management experience, to join the existing Facilities Management function.  You would need to be flexible in your approach to work and have good customer service, administrative and ICT skills.

You would be responsible for:

  • Opening and closing of Deane House on rota (approx. 3 week pattern), which will include lone working
  • Dealing with fire, intruder and other alarm systems, including weekly testing regimes
  • Taking building fault reports and cleaning issues across multiple sites and dealing with contractors
  • Undertaking basic maintenance tasks and elements of manual handling
  • Dealing with booking queries and maintenance issues for pool vehicles
  • Dealing with staff security ID cards, CCTV, central key management, corporate stationery and refreshment provision
  • Acting as Chief Fire Marshal and being trained as a first aider for the site
  • Raising purchase orders for goods and services as required
  • Dealing with facilities management activities at other sites such as West Somerset House and Deane Depot as required

You must have a driving licence for this role

Benefits of working with the Council

The Authority offers flexible and agile working, with excellent technology to support this. The council offices provide a pleasant, comfortable and modern working environment and a fleet of pool cars for use on official business. The Council offer a generous annual leave entitlement as well as an option to purchase additional annual leave. Other benefits include the Local Government Pension Scheme, payment of professional subscription if required for the role, an Employee Assistance Programme, access to My Staff Shop which include salary sacrifice schemes, discounts and deals. Employees also are eligible for free use of the gym and swimming pool during off peak times and discounted gym and swimming membership at peak times.

For an informal discussion, please contact Kate Marks - Case Management Lead on 01823 218777

How to apply:

To apply for this role, please visit and download and complete the attached Application form and Recruitment Monitoring forms in line with the Job Description.

Completed Application Forms and Recruitment Monitoring forms should be emailed to, quoting the job reference number of the role you are applying for.

Please note we do not accept CVs.