Leasehold Co-ordinator

Fixed term- 9 months

£26,557 per annum

Ealing

35 hours per week

A2Dominion Group

We are a residential property group with a social purpose. Our vision is to improve people's lives through high quality homes and services. Whilst we take a commercial approach to house building, we reinvest all of our profits into building more new homes and supporting the communities where we work.

We provide affordable, private and social rented homes, student, NHS and temporary accommodation, as well as supported housing and homes for older people. We also offer high-quality sustainable homes for sale and shared ownership, available through our FABRICA by A2Dominion brand. Whilst we take a commercial approach to house building, all of the surpluses the Group generates are reinvested into supporting our social purpose, helping to deliver more homes and services for customers.

This is an exciting time to join A2Dominion and be part of the Group's £20m change programme, Fit for the Future, which is transforming the way we work and significantly improving the services we deliver to our customers.

The role

Working as part of our Residential Services department our Leasehold Coordinator will be tasked with carrying out lease administration functions for customers and providing effective administrative support to the Leasehold Property Management, New Homes and Commercial Asset Management Teams. You will be expected to assist the Leasehold Team Manager with policies, procedures and work practice updates to continually improve administrative processes. There will be a need to provide additional administrative support to the Leasehold Property Management, New Homes and Commercial Asset Management teams including preparation and distribution of correspondence and information as requested and reporting performance data when required.

To be successful in this post you will need experience of working in a customer service environment, this can be housing or a similar environment. It would be preferable to have some knowledge of current housing law, welfare benefits, (particularly housing benefits) debt recovery and best practice. You must have excellent verbal and written communication and interpersonal skills as well as being able to adopt a continuous improvement approach and adapt to change.

The Group is committed to equality of opportunity. We guarantee an interview to anyone with a disability whose application meets the minimum criteria for the post.