Resident Scheme Manager

England, Surrey, Godalming
Up to £16150 per annum
09 Oct 2019
23 Oct 2019
Clarion Housing Group Ltd
Full Time
Organisation Type
Housing association / RP

About the scheme

Surrounded by gardens in a pleasant setting in Farncombe on the edge of Godalming, Allingham Court is a mixed scheme of 51 flats and bungalows for retired persons and 6 starter homes. Close to the village centre it benefits from proximity to shops, church, day centre and the railway link to Godalming town centre (three minutes) and northwards to Guildford with links to London (Waterloo) (forty five minutes).

The scheme offers a number of facilities including communal lounge, communal laundry, communal kitchen, guest suite and communal toilets.

The Scheme also has an on-site Scheme Manager who has an office left of main entrance to the building.

The manager's two bedded flat on the first floor is light and airy and benefits from views over the local area. The scheme has a communal lounge and laundry.

We are currently looking for a Resident Scheme Manager to join our team on a permanent full time basis.

What you'll be doing

In a nutshell, you will be responsible for supporting residents in maintaining their well-being and independence and support the delivery of quality property management services which respond to customer and business needs. You'll be building and maintaining effective relationships with residents, their relatives and relevant external agencies as well as welcoming new residents.

You'll be dealing with generic leaseholder matters including neighbour disputes and breaches of lease seeking assistance when required from Regional Manager.

What we're looking for

You must be self-motivated, demonstrate excellent organisational and interpersonal skills and good customer skills and have a proven track record in providing services to those with a support need. Above all we are looking for someone with a patient and caring personality and a commitment to service excellence.

This is a fantastic opportunity to utilise your extensive skills and experience to really make a difference.

If this sounds like an opportunity you'd be interested in, we look forward to hearing from you.

Closing Date: Tuesday 22nd October 2019 at midnight

For further details on this vacancy please visit our website

This post is subject to an enhanced Criminal Record Check Clearance.


Grange Property Management is a proud subsidiary of the Clarion Housing Group, providing all aspects of property management within the retirement, residential and commercial sectors.

With over 30 years in the business and more than 6,000 properties under management, our team of highly adept property managers give exceptional service tailored to our clients' needs, from estate and apartment block management to the management of large mixed tenure developments. We work closely with resident management company directors, commercial landlords, right to manage companies, housing associations and developers - we understand what our customers want and how they want to be dealt with.

Our business is unique in that 100% of our profit is returned through Gift Aid to Clarion Futures who deliver life changing initiatives to those who are the most in need.

We are committed to providing exceptional customer service and every employee shares in our core values of transparency, effectiveness and approachability.

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