Senior Home Ownership Officer
- Employer
- Hightown Housing Association Limited
- Location
- Hemel Hempstead, Hertfordshire
- Salary
- £32,688pa
- Closing date
- 1 Nov 2019
View more
- Function
- Homes and Asset Management, Sales / Lettings, Technical services
- Seniority
- Assistant / coordinator
- Contract
- Permanent
- Hours
- Full Time
- Organisation Type
- Housing association / RP
Job Details
Senior Home Ownership Officer
Salary: £32,688 pa
35 hours per week
You must hold a valid UK driving license and have access to a vehicle
About the role
Following the recent promotion of an internal candidate we currently have a vacancy for a Senior Home Ownership Officer who has experience of retirement and leasehold property management to manage a `patch` of over 400 general leasehold and retirement leasehold homes across Hertfordshire, Buckinghamshire and Bedfordshire.
You will provide line management our Retirement Scheme Manager`s and provide advice and guidance to leaseholders on statutory sales schemes such as Right to Buy and Right to Acquire. You will also provide support to the Home Ownership Manager and Home Ownership Team Leader to ensure the smooth running of the Home Ownership Team.
About you
Experience of managing a team is essential as well as having good attention to detail and time management skills. In addition to this you will:
- Have knowledge of housing management, service charge/rent arrears recovery and leaseholds
- Be able to respond to leaseholders and shared owners queries on service charge accounts
- Have excellent customer focus and interpersonal skills
- Be able to work under pressure and meet targets
- Have knowledge of landlord and tenant law as well as law relating to leaseholders
The Benefits
In return for your hard work and commitment, we offer a considerable benefits package. This includes:
- Generous annual leave allowance of 25 days per year, plus statutory bank holidays, rising with service
- Regular support from your line manager and colleagues
- Annual bonus based on satisfactory performance
- Monthly attendance bonus
- Annual salary and cost of living review
- Commitment to health and wellbeing with the Five Ways to Wellbeing
- Workplace pension scheme
- Life assurance of three times your annual salary
- Friendly and supportive team environment
- Employee assistance helpline
- Mileage paid for car usage
- On-site parking and gym
About Us
Hightown is a charitable housing association transforming thousands of lives every year. We do this by building hundreds of much needed new homes and providing care and supported housing services for a wide range of people. We have high ambitions, a principled approach and a dependable, flexible team that delivers.
We currently manage over 5,000 homes and employ over 1000 full and part time staff from our head office in Hemel Hempstead. We have an annual turnover of £84 million and a development programme that will deliver around 400 new affordable homes each year.
Closing date: Friday 1st November 2019
Interview date: Monday 11th November 2019
We are an Equal Opportunities Employer.
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Company
Hightown is a charitable housing association transforming thousands of lives every year.
We do this by building hundreds of much needed new homes and providing care and supported housing services for a wide range of people. We have high ambitions, a principled approach and a dependable, flexible team that delivers.
We are a charitable association aiming to help people who cannot afford to buy or rent housing at market values.
We currently manage over 7,000 homes (principally in Hertfordshire, Berkshire, Bedfordshire and Buckinghamshire) and employ over 1,000 full and part time staff. We have an annual turnover of £90 million and a development programme that will deliver around 450 new affordable homes each year.
Mission
Building homes. Supporting people.
Values
- Put residents and service users first.
- Treat people with respect
- Be cost effective
- Don't compromise standards or safety
- Develop passionate and committed teams
Culture
Hightown’s aim is to provide as many homes as we can at below market rates and a wide range of housing and support for people who are vulnerable and/or disabled. Hightown’s history over more than 50 years shows our continuing focus on our strong social purpose.
We are rated highly for financial and operational performance; and have a high grading from the Regulator of Social Housing.
Hightown is committed to retaining its distinctiveness and its reputation for making projects happen which demonstrate Hightown’s values and contribution to society.
We believe that, by developing decent homes and supporting individuals to live with confidence, independence and choice, our work delivers a tangible positive impact for local communities
Please see our vacancies below:
- Website
- http://www.hightownha.org.uk/
- Telephone
- 01442 292309
- Location
-
Hightown House
Maylands Avenue
Hemel Hempstead
Hemel Hempstead
Hertfordshire
HP2 4XH
GB
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