Service Delivery Manager (G)

England, Norfolk, Thetford
Up to £25535.00 per annum
11 Oct 2019
01 Nov 2019
Laura Maxey
Full Time
Organisation Type
Housing association / RP

Service Delivery Manager
39 hours - Full time Permanent
£25,535 per annum

We are recruiting for a passionate and driven individual to join our team as an experienced Service Delivery Manager across two of our Homeless Supported Housing schemes. If this is of interest then we would love to hear from you…

Located in Thetford, you will provide strong leadership to ensure the teams provides excellent quality services to customers. The schemes are accommodation based environments that support single homeless people who may have experienced drug, alcohol, substance misuse problems, and/or have varying support needs. You will ensure effective housing management is in place, minimising voids and arrears and maximising income collection.

The primary focus of our schemes is to support clients in a range of areas, including finding employment, recovery from addiction, and building stability through a range of social activities. A successful outcome is achieved when our customers can move on to more suitable long-term accommodation, appropriate to their needs.

Previous management experience and knowledge of delivering Housing or Support services is essential for this role. We are looking for an inspiration leader that is committed to the belief that people can develop and achieve their goals.

All applicants must have strong written and verbal skills. Good IT skills are also essential as a large amount of work is done on the computer, including database management, e-mail communications and spread sheets.

Typical working hours are Monday to Friday between 8.30am and 6.30pm and you will be required to work 1 weekend in every 4, this may change depending on staffing.

An enhanced DBS is essential for this position.

We fully endorse career development and have a great reputation for rewarding our staff. Benefits include 26 days annual leave the possibility of flexible working, significant opportunities for learning and development and the opportunity to make a difference to how Genesis evolves in the coming years.

Interviews - TBC

For further information or an informal conversation regarding the role please contact Laura Maxey on 07384798496 or email at Applications should be made on the Notting Hill Genesis website

You will need to supply your CV and a supporting statement (detailing your suitability for the role). If you do not supply a supporting statement you will not be considered for the position

Retinue Solutions is committed to equality in the workplace and is an equal opportunity employer. Retinue Solutions is acting as an Employment Business in relation to this vacancy.