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Business Change Analyst

Employer
Peabody
Location
Tower Bridge, London (Greater)
Salary
£40,000 - £43,200 per annum
Closing date
24 Oct 2019

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Job Details

Peabody has an exciting opportunity for a Business Change Analyst to join the team based in Tower Bridge, London. You will join us on a full time, 12 month fixed term contract and in return, you will receive a competitive salary of £40,000 - £43,200 per annum.
 

The Business Change Analyst:

This role will be involved a variety of change projects across multiple stakeholder groups, ensuring that full requirements of business areas are understood well and that analysis and insight is prioritised, coordinated and acted on successfully.  You will have responsibility for reviewing, improving and redesigning services, along with working with the business to create the right environment where teams are ready for change, and it is embedded well to achieve the full potential value.

As part of the Transformation Team, you will take a lead on creating and developing practices that promote a change enabled business.

Responsibilities of our Business Change Analyst include:

- Gather and analyse data in order to understand business needs during change

- Process map the ‘as is’ and ‘to be’ status of services, perform gap analysis, impact assessment and develop roadmaps for delivering change.

- Facilitate training sessions and workshops for staff to help them meet strategic or business objectives and embed continuous improvement.

- Co-ordinate and manage stakeholders to enable them in making evidence based decisions about the future of their services.

- Take a lead and enable the business to redesign their services in order to make a smooth transition in reaching a transformed state

- Work closely with colleagues in IT and other key roles to support and deliver change well for the business.

- Implement and support the business in the use of change tools and techniques

- Support and feed into Peabody’s cultural transformation programme, People First.

- Follow Peabody Health and Safety policies and procedures to ensure, as far as is practicable, your own safety and that of others in the workplace. You may be required to undertake specific Health and Safety roles such as Fire Warden or First Aider as part of your duties.
 

What we’re looking for in our Business Change Analyst:

- Experience with a varied scale of organisational change effort, both strategic and operational

- Experience and knowledge of service redesign and change management principles, methodologies and tools and when/how to best apply them

- Experience in techniques associated with requirement gathering, process mapping, facilitation and managing business change

- Clear knowledge of effective performance and resource management, and understanding principles for how to get the best out of people

- Strong customer focus, displaying an understanding of what excellent internal and external customer service entails and delivering excellent customer care

- Able to demonstrate commercial awareness, a robust understanding of the financial implications of change and business case preparation

- An ability to critically analyse opportunities and create innovative solutions to suit future business needs

- Proven track record of building and managing effective stakeholder relationships at all levels, to promote collaborative working cross-functionally with diverse groups

- Excellent written and verbal communication skills, and ability to produce strong visual communication for the business

- Proven attention to detail and ability to work on a variety of tasks simultaneously

Closing date: 24th October 2019

If you feel have the skills and experience to become our Business Change Analyst please click ‘apply’ now to be directed to our careers page and complete your application. Please monitor your emails also during this time.

Peabody is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

NO AGENCY INTEREST

Company

About Peabody

About us

Peabody has nearly 160 years of history, experience and expertise. We were founded in 1862 by the remarkable American banker, diplomat and philanthropist, George Peabody. With over 67,000 homes, we’re one of the largest housing providers in London and the South East.

What we do

We deliver services to 133,000 residents, 16,000 care and support customers as well as the wider communities in which we work.

We are here to help make people’s lives better. We do this by developing and delivering reliably good modern services, building and maintaining the best quality developments, working with local communities and building long-term partnerships, and  growing and using our position of influence to create positive change.

We focus on those who need our help the most, working with people and communities to build resilience and promote wellbeing. We create and invest in great places where people want to live.

Working for us

We're a thriving human and kind organisation with people at our heart.

If you join us you'll be part of something special: fulfilling your ambitions and working with people who truly care.

We offer a variety of career and development opportunities, and a range of flexible benefits. You'll also have the chance to work with colleagues who want to help people make the most of their lives. We need talented employees who want to make a difference. If this sounds like you we can’t wait to meet you.

Our performance

We're committed to being transparent in the way we conduct our business and how we deliver value for money. We attained Government regulatory judgements of G1 for Governance.

Company info
Website
Telephone
0845 055 0261
Location
45 Westminster Bridge Road
London
.
London
SE1 7JB
GB

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