Neighbourhood Response Officer x 2

2 days left

England, London, Islington
£31620 - £36780 per annum
17 Oct 2019
16 Nov 2019
Clarion Housing Group Ltd
Full Time
Organisation Type
Housing association / RP

We're looking for two confident, customer focussed Neighbourhood Response Officers to join our team in North London.

Ensuring that our estates are places that our residents want to live, you'll work in a rewarding environment supporting vulnerable customers and preventing anti-social behaviour.

About the role

Working collaboratively with other teams, external agencies and residents, you'll ensure that Clarion Neighbourhoods are clean and safe, whilst delivering a programme of regular estate inspections, identifying improvements and investigating breaches of tenancy. You'll be out and about visiting residents to deal with tenancy matters, carrying out sign ups and helping with emergencies. We'll look to you develop and deliver neighbourhood plans and local offers as well as working with local resident groups to develop local community facilities, activities and events.

About you

We're looking for a confident and resilient individual with a positive mind set. With sound experience in customer service, you'll enjoy working with people in the community. You'll be able to develop effective working relationships across Clarion and external agencies and also be confident working alone. You'll have experience of working to plans and targets and have the ability to exercise good judgement whilst being proactive and creative in finding solutions.

You will be based at either Polydamas Close or Corsica Street but will be required to regularly travel across North London to meet our residents, depending on the requirements of the business.

If this sounds like an opportunity you'd be interested in, we look forward to hearing from you.

Job Description -

Closing Date: 31st October at midnight

Interview date to be confirmed. Please indicate any dates you are not available.

For further details on this vacancy please click 'apply'.

This post is subject to Basic Criminal Record Check Clearance.

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