Neighbourhood Response Officer x 2
- Employer
- Clarion Housing Group
- Location
- England, London, Islington
- Salary
- £31620 - £36780 per annum
- Closing date
- 16 Nov 2019
View more
- Function
- Community and Customer Services, Tenant services
- Seniority
- Officer
- Contract
- Permanent
- Hours
- Full Time
- Organisation Type
- Housing association / RP
Job Details
We're looking for two confident, customer focussed Neighbourhood Response Officers to join our team in North London.
Ensuring that our estates are places that our residents want to live, you'll work in a rewarding environment supporting vulnerable customers and preventing anti-social behaviour.
About the role
Working collaboratively with other teams, external agencies and residents, you'll ensure that Clarion Neighbourhoods are clean and safe, whilst delivering a programme of regular estate inspections, identifying improvements and investigating breaches of tenancy. You'll be out and about visiting residents to deal with tenancy matters, carrying out sign ups and helping with emergencies. We'll look to you develop and deliver neighbourhood plans and local offers as well as working with local resident groups to develop local community facilities, activities and events.
About you
We're looking for a confident and resilient individual with a positive mind set. With sound experience in customer service, you'll enjoy working with people in the community. You'll be able to develop effective working relationships across Clarion and external agencies and also be confident working alone. You'll have experience of working to plans and targets and have the ability to exercise good judgement whilst being proactive and creative in finding solutions.
You will be based at either Polydamas Close or Corsica Street but will be required to regularly travel across North London to meet our residents, depending on the requirements of the business.
If this sounds like an opportunity you'd be interested in, we look forward to hearing from you.
Job Description - https://careers.clarionhg.com/media/1129/final-role-profile-for-neighbourhood-response-officer.pdf
Closing Date: 31st October at midnight
Interview date to be confirmed. Please indicate any dates you are not available.
For further details on this vacancy please click 'apply'.
This post is subject to Basic Criminal Record Check Clearance.
Company
Clarion Housing Group
Clarion Housing Group comprises the country’s largest housing association; a property development company, a charitable foundation and a repairs and maintenance service.
The Group’s housing association, Clarion Housing, is committed to providing good customer service to all its residents and to maintaining its homes to a good standard - investing significantly in improving them each year.
Its development target is to build 50,000 new homes over 10 years and the Group will invest £13 billion on meeting and delivering on this target. Two thirds of the programme will be affordable and developed by Clarion Housing, while homes for private sale are delivered and marketed through development company Latimer by Clarion Housing Group. The proceeds from sales are invested in our social purpose.
The charitable foundation, Clarion Futures, will invest £150 million over ten years to deliver one of the largest social investment programmes in the country. Priorities are work and training; money management and young people.
Building homes. Developing futures.
- Website
- https://www.clarionhg.com/
- Location
-
6 Tooley St
London Bridge
London
GB
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