R&M Support Officer

England, Surrey, Leatherhead
Up to £24905 per annum
18 Oct 2019
01 Nov 2019
Clarion Housing Group Ltd
Full Time
Organisation Type
Housing association / RP
Job Title: R&M Support Officer

Reference: HS0001169

Job Expiry Date: Midnight on 1st November

Salary: £24,905 per annum

Job Location: Leatherhead

Hours: 36 hour per week

Contract Type: Permanent

We have an exciting opportunity for you to become a Repairs and Maintenance Support Officer to join our team in Leatherhead!

About the role

The Repairs & Maintenance Support Officer supports the delivery of high quality responsive repairs, voids works and cyclical repairs services within the relevant area of operation. Supports the effective monitoring and managing of the performance and on site progress of Clarion's Contractors to ensure works are delivered to the required quality standard, on time and to budget. Provides reports on performance, analysis of activity and expenditure.

We are looking for applicants to have the following skills;-

  • Understanding of the repairs and maintenance function within the housing sector and the regulatory and statutory requirements
  • Demonstrable knowledge and experience of operating and managing Clarion's core housing, repairs, landlord compliance and relevant IT systems
  • Understanding of the processing, and validation of payment request made by Contractors
  • Understanding of Landlord Compliance and servicing requirements
  • To be able to demonstrate a methodical approach to work, with sound organisational skills, within a team environment but also an ability to work on your own
  • A demonstrable commitment to customer service
  • To be proficient in operating IT systems, including Outlook, Word, Excel and Housing, Finance and Asset Management database systems

About You

You'll need an understanding of the repairs and maintenance function within the housing sector and the regulatory and statutory requirements associated with it. Experienced and proficient in operating IT systems, you'll support the maintenance and provision of comprehensive and up to date information, including records of assets and risks.

If this sounds like an opportunity you'd be interested in, we look forward to hearing from you.

Job Description - https://careers.clarionhg.com/media/1215/candidate-brief-rm-support-officer.pdf

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