Housing Options Service Manager (001074)

Permanent

37 hours per week

Salary: Band 10 £43,662 to £47,318 per annum

Great Yarmouth Borough Council is an ambitious local authority with big plans for the future and massive opportunities ahead. With one of the most successful enterprise zones in the country, Great Yarmouth is England’s offshore energy hub and Norfolk’s biggest seaside resort at the edge of the Broads National Park.

The Housing Options team is a busy customer facing customer service responsible for discharging the Council’s statutory duties in relation to housing advice and homelessness. The service also manages a range of temporary accommodation and allocates over 400 affordable homes per year. 

The Council is looking for a new Housing Options Service Manager following the retirement of the existing post holder to drive forward the housing options service and introduce a new Housing Allocations Scheme and IT system. 

As the Housing Options Service Manager you will also be responsible for identifying and bidding for external funding to support initiatives which support homeless applicants and the vulnerably housed and supporting the work of the local Housing First network.   You will ensure that all customers receive a high-quality service which works with them to resolve and improve their housing circumstances.  You will be responsible for the timely and effective allocation of vacancies of affordable housing across the Council’s own housing stock of over 5700 homes and that of partner Registered Providers.

If you have excellent communication skills, can develop and maintain effective relationships with statutory and voluntary organisations, are customer focused, an effective manager and passionate about making a difference to people’s lives, this opportunity is for you. In return we will offer you a varied and challenging role in a dynamic and ambitious Council where you can make a significant difference.

If you would like to have an informal discussion about the role, please contact Nicola Turner, Housing Director on 01493 846516.

Closing date: 9am Monday 25^th November 2019

Interviews:     Monday 2^nd December 2019

We offer a friendly working environment with attractive terms and conditions including generous holiday entitlement, flexible working and membership of the Local Government Pension Scheme.

You can apply online at gybc.engageats.co.uk.  Please note CVs are not accepted.

The Council operates an equal opportunities policy and we welcome applications from all parts of the community.