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R&M Support Officer

Employer
Clarion Housing Group
Location
England, Surrey, Leatherhead
Salary
Up to £24905 per annum
Closing date
19 Nov 2019

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Job Details

We have an exciting opportunity for you to become a Repairs and Maintenance Support Officer to join our team in Leatherhead!

About the role

The Repairs & Maintenance Support Officer supports the delivery of high quality responsive repairs, voids works and cyclical repairs services within the relevant area of operation. Supports the effective monitoring and managing of the performance and on site progress of Clarion's Contractors to ensure works are delivered to the required quality standard, on time and to budget. Provides reports on performance, analysis of activity and expenditure.

We are looking for applicants to have the following skills;-

  • Understanding of the repairs and maintenance function within the housing sector and the regulatory and statutory requirements
  • Demonstrable knowledge and experience of operating and managing Clarion's core housing, repairs, landlord compliance and relevant IT systems
  • Understanding of the processing, and validation of payment request made by Contractors
  • Understanding of Landlord Compliance and servicing requirements
  • To be able to demonstrate a methodical approach to work, with sound organisational skills, within a team environment but also an ability to work on your own
  • A demonstrable commitment to customer service
  • To be proficient in operating IT systems, including Outlook, Word, Excel and Housing, Finance and Asset Management database systems

About You

You'll need an understanding of the repairs and maintenance function within the housing sector and the regulatory and statutory requirements associated with it. Experienced and proficient in operating IT systems, you'll support the maintenance and provision of comprehensive and up to date information, including records of assets and risks.

If this sounds like an opportunity you'd be interested in, we look forward to hearing from you.

Job Description - https://careers.clarionhg.com/media/1215/candidate-brief-rm-support-officer.pdf

Closing date - 19th November at midnight

Company

Clarion Housing Group

Clarion Housing Group comprises the country’s largest housing association; a property development company, a charitable foundation and a repairs and maintenance service.

The Group’s housing association, Clarion Housing, is committed to providing good customer service to all its residents and to maintaining its homes to a good standard - investing significantly in improving them each year.

Its development target is to build 50,000 new homes over 10 years and the Group will invest £13 billion on meeting and delivering on this target.  Two thirds of the programme will be affordable and developed by Clarion Housing, while homes for private sale are delivered and marketed through development company Latimer by Clarion Housing Group.  The proceeds from sales are invested in our social purpose.   

The charitable foundation, Clarion Futures, will invest £150 million over ten years to deliver one of the largest social investment programmes in the country. Priorities are work and training; money management and young people.

Building homes. Developing futures.

Company info
Website
Location
6 Tooley St
London Bridge
London
GB

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