Housing Services Advisor
- Employer
- Settle
- Location
- Letchworth Garden City, Hertfordshire
- Salary
- £24,442
- Closing date
- 24 Nov 2019
View more
- Function
- Community and Customer Services, Housing / neighbourhood management
- Seniority
- Assistant / coordinator
- Contract
- Permanent
- Hours
- Full Time
- Organisation Type
- Housing association / RP
Housing Services Advisor
Letchworth
Permanent | 37 hours per week
08:00 – 17:00 - flexible shift pattern
£24,442
settle is a not-for-profit housing association providing quality homes across eight local authority areas in the counties of Hertfordshire and Bedfordshire.
We have been busy transforming our business and we need great people with talent to support us through these exciting changes. settle people have a great attitude; they are innovative, collaborative and are empowered to make change happen.
In everything we do we endeavour to provide our customers with brilliant customer service. Providing an easy to access service, our customers can trust. We aim for first contact resolution in as many of our contacts as possible.
Social housing and our social impact is at the heart of what we do and we care about our customers living in our communities. We need people that can demonstrate empathy and are passionate about great service whilst delivering in a fast paced and high demand environment across multiple channels.
We offer a comprehensive training programme with the aim of being a multi skilled advisor able to deal with our main enquiries of rent account management, tenancy management and responsive repairs.
You could be an established housing services advisor, new to housing services or just looking for a new challenge but if you are bright, enthusiastic, willing to get stuck in and deliver great service then we want to hear from you.
The closing date for this role is Sunday 24th November.
Interviews will be held on Thursday 5th December.
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