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Leasehold Assistant

Employer
Onward Homes
Location
Location2 Renaissance Court, Didsbury, M21 7QY
Salary
£22,800 (Recruitment Rate) £24,350 (Confirmed Rate)
Closing date
19 Nov 2019

Job Details

Onward is one of the largest registered providers of social housing in the North West, with 35,000 properties across the region.

We believe that everyone deserves a place to call their own, which is why we’re committed to building 400 new homes each year. We do more than just provide a roof over our customers’ heads, we’re here to make a real difference.

In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential.

We are looking for a Leasehold Assistant (1 post) to join our Leasehold team who will work within our Bolton and Didsbury offices on alternate weekdays.

You will provide a first class customer experience to existing and potential customers of our leasehold stock.  This includes processing Right to Buy and Right to Acquire applications, liaising with customers, solicitors and external agencies regarding property sales, lease extensions and stair casing transactions.

Working as part of a small team of Leasehold Assistants, you will ensure that all enquiries are handled effectively and in a timely manner, as well as meeting legislative Right to Buy/Right to Acquire timescales.

You will also undertake a variety of administrative duties to support the Leasehold Team. 

You will have excellent communication and negotiation skills and be able to organise and prioritise workload to meet deadlines and achieve KPIs.

You will have the ability to liaise effectively with people at all levels within the organisation and externally, as well as working as part of team.

Ideally you will have experience of processing Right to Buy/Right to Acquire applications and have a good understanding of leasehold management and shared ownership, although this is not essential.

All posts are recruited to the recruitment salary and movement to the confirmed salary is based on successful completion of a 6 month probation.  As well as a competitive salary and a generous annual leave entitlement, we offer a range of benefits for a rewarding career including a health cash plan, pension scheme and personal development.

Company

We are Onward, a leading provider of quality, affordable homes for rent and sale in the North West.

From Southport to Stockport, we own and manage over 35,000 homes right across the region.

But we do more than just provide a roof over our customers’ heads. We’re here to make a real difference.

We offer help and support to vulnerable people facing a range of challenges, and create strong and vibrant communities that our customers can be proud to be a part of.

We believe that everyone deserves a place to call their own, which is why we’re committed to building more new homes throughout the North West for those in housing need.

To learn more about Onward, please visit us at onward.co.uk

Company info
Website
Telephone
+44 151 708 5777
Location
Head Office
12 Hanover Street
Liverpool
L1 4AA
GB

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