Customer Services Manager

7 days left

Up to £25,000 depending on experience.
03 Sep 2020
28 Sep 2020
Full Time
Organisation Type
Other Organisation Type

Ekarro Housing Co-operative is based in the vibrant and diverse London Borough of Lambeth.  We are seeking a talented individual to join us on a 12-month fixed term contract and assist us to provide a comprehensive Housing Management service to our local residents.

The ideal candidate will be friendly and customer focused, primarily being the first point of contact on most matters. 
Main duties will include working pro‐actively with residents, identifying and addressing their needs, managing the day to day running of the office and delivering high quality, accurate financial support. 

 A demonstrable history of working in a Housing Management environment (preferably within a resident led organisation) is required.  The ability to provide financial information via Excel to our Accountant and experience of using a Housing Management software package is also desirable. You will also have experience of office administration.

In return, you will be offered an opportunity to develop and grow within a market leading, community led organisation with a competitive salary. 
To apply for this role, please submit your C.V. (no longer than 3 sides of A4) and a supporting statement, which addresses the person specification (no longer than 3 sides of A4) by email to 
Deadline for application is 12 noon Monday 28th September. 
Shortlisting will take place week commencing the 28th September, with interviews to take place on the 5th and 6th October. 


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