Home Ownership Officer

Milton Keynes, Buckinghamshire
£25,481 – £29,577 (including FTC)
09 Sep 2020
27 Sep 2020
Full Time
Organisation Type
Local authority

Home Ownership Officer 
£25,481 – £29,577 (including FTC)

Milton Keynes is a rapidly expanding, vibrant and dynamic place to live, work and play. How better to contribute to that continued success than through a unique and rewarding career with Milton Keynes Council. So if you're looking for an excellent benefits package and the chance to make a difference, make a move to Milton Keynes Council. With modern working practices where flexibility is commonplace and performance is measured on outcomes and results, alongside a generous holiday entitlement, you can experience a fulfilling job and great work-life balance.

This is an exciting opportunity to join our high performing Home Ownership team. The role covers approximately 1600 shared ownership properties & 1600 leasehold properties which Milton Keynes Council is the freeholder for, across Milton Keynes.

Key Duties


  • Maximise rent collection, service charges, major works and other sources of income.
  • Deal with enquiries from Leaseholders, shared owners and officers regarding service charges and ensure all management issues are dealt with in line with the lease and legislation.
  • Assist shared owners & leaseholders to sustain their leases, through information and advice on payments, lease and ownership responsibility.

Experience, Qualifications and any Mandatory Requirements


  • Extensive demonstrable knowledge in leasehold management and relevant regulation and legislation
  • Extensive knowledge of the regulation, legislation and procedures in relation to Right to Buy
  • Experience of working with shared ownership and leasehold properties

Skills Required


  • Extensive knowledge of all relevant legislation and codes of practice
  • Significant experience of Microsoft Excel and a sound working knowledge of Housing IT Systems.

Departmental Benefits of this role

  • This role benefits from the ability to work from home and staff are issued with a mobile phone, laptop and lone worker device to enable them to do their role effectively.

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