Salary range: £29,241 - £30,711 p.a. inc.
Contract: Permanent
Hours of work: 36 hours per week
Location: Civic Centre and other locations from time to time

Providing emergency accommodation to the homeless

Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.

The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.


The Post

As an Emergency Housing Officer, you will be dealing with the day-to-day supply of emergency accommodation as well as the placement of households in urgent housing need into emergency accommodation. You will make appropriate bookings and allocations to hotels, hostels and other emergency accommodation taking into account medical issues, vulnerabilities or area restrictions. You will also be responsible for verification of the occupancy of emergency units, cancellations and the movement of households within available units to achieve best use of nightly paid accommodation. You will liaise with accommodation providers and agents when accommodation-related problems arise.

You will be responsible for creating properties on our IT System, along with creating placements, tenancies and rent accounts.

The Person

The successful candidate will have an understanding of Housing Benefit regulations as well as an understanding of homelessness and housing issues. You will have great analytical and I.T. skills as well as the ability to deal with difficult and potentially vulnerable clients.

You will be passionate about providing high quality customer service and be able to work well under pressure.

Closing Date: Sunday 27th September 2020 (23:00)
Assessment & Interview Date: To Be Confirmed

Additional Information

Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community.

Applications are particularly welcome from people with disabilities and LGBT (lesbian, gay, bi-sexual and transgender) applicants as they are under-represented across the council.

All organisations and individuals who work with children and young people, or are involved in providing services for them have a duty to safeguard and promote their welfare.

We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment.

Before you join Brent Council, you will need to provide your National Insurance (NI) number and undergo a Home Office Standard I.D. check.