IT Infrastructure Engineer

Horsham, West Sussex
plus benefits, depending on experience
17 Sep 2020
04 Oct 2020
Full Time
Organisation Type
Housing association / RP

Due to an internal promotion, Southern Housing Group are looking for an IT Infrastructure Engineer who will join an exciting and dynamic team, within a growing and forward thinking organisation.

SHG is looking for a highly motivated and experienced Infrastructure Engineer to join our in-house team, adding skills and capabilities to both the ‘business as usual’ support activities and the ongoing enhancement and digitisation of the business. The right candidate shall possess a positive mindset, confident to view their opinion and ready to offer solutions to any challenges faced within the department.

This role shall play a leading part in the technical transition of many on-premise systems to cloud and report directly into the Infrastructure Manager. At Southern Housing Group, we leverage many class-leading IT solutions, to help keep our business operational and secure, alongside relevant training, ensuring our team have up-to-date knowledge and skills to configure and maintain these new technologies.

Job Description

The key focus of the role is to ensure that the Infrastructure team are aligned to BAU & project activities. You will also ensure provision of support to the hybrid environment of on-premise and Azure, Windows based systems and the multiple solutions that interact with and depend upon them. You will review, maintain, troubleshoot and correct production systems in-line with ITIL, industry and company principles.

The role will also hold the Patch Lead responsibility for the existing patch management process within IT, leveraging internal tools to manage and control the release of updates & patches.

We are looking for an enthusiastic team player with a strong primary skill set that includes Microsoft Windows Server (including routine Powershell knowledge); a good knowledge of VMware ESX and VCentre married to increasing knowledge of IaaS using Azure (including configuration of Azure containers, such as NSGs/ASGs); a strong knowledge of foundation network technologies such as DNS, DHCP and protocols around TCP/IP such as FTP, SMTP; knowledge of Microsoft infrastructure applications such as Exchange Online, SCCM / InTune (Microsoft Endpoint Management), SharePoint Online & MS Teams; and a good level of understanding of Citrix environments and RDS. As this role holds the additional responsibility for the Patch Management process, evidence of utilising and managing Patch Management systems shall also be required.

We are keen to see evidence of skills with our other key technologies which include:
•Web Security Solutions (Filtering and CASB)
•Vulnerability Management Tools / agents
•SIEM solutions / agents
•Next Generation Anti-Malware solutions

You will demonstrate real world experience equating to an MCSE, be able to evidence extensive experience of administrating the listed primary technologies, good experience with a selection of the secondary technologies and display a sound level of knowledge on the foundation concepts that make up modern IT systems. You should be able to demonstrate excellent customer care and service skills. 

You should be able to plan your time well and schedule using your own initiative, possess strong problem-solving skills and deliver high quality work. You may be required to mentor and coach your colleagues from time to time in order to transfer key knowledge and experience.

There is an opportunity to include a cover letter with your application. Please utilise this to provide additional information on why you are the best candidate for this role.

What we’ll offer you
•A competitive salary of circa £40,000 - £45,000 per annum, depending on experience
•23 days holidays plus public holidays. We also close between Christmas and New Year, so you get another 3 days bonus!
•The ability to carry over annual leave and buy extra leave
•Flexible working
•A great pension scheme
•Access to various discount cards
•Cash claim-back on medical treatments
•Employee referral scheme
•Travel to work loan
•Discounted rates on a cycle scheme, personal medical plans, life assurance, give as you earn, critical illness and travel insurance
•More information can be found on our careers page

Why work for Southern Housing Group?
•What we do – We're a charitable business with social objectives, and customer service is at the heart of our business. We're proud of our reputation as a financially strong, stable, and independent housing provider. Every penny we make is reinvested in new homes, improving our services, and helping transform people’s lives.
•What we offer – We offer career progression, competitive salaries, and excellent benefits. We support and train our staff to excel as they develop their careers.
•Diversity & Inclusion – Southern Housing Group is an equal opportunities employer and seeks to employ a workforce which reflects the diverse community at large. Please note that in order to be considered for these opportunities you must have the right to work in the UK. Our roles may require travel between our various offices.
•Values – We are a values led organisation, and our principles resonate throughout the heartbeat of the company. Our values are Working Together, Getting Things Done and Doing the Right Thing.

Company Profile

Southern Housing Group is one of the largest housing associations in southern England and has a well-established reputation as a successful business with social objectives. The Group provides a housing management service to a range of tenures including social rent, affordable rent, shared ownership and outright sales.

We provide housing services to more than 70,000 customers who live in our almost 30,000 properties. With circa 1,000 employees, we’re an organisation that’s going places.

We are a member of the G15, which represents London's 15 largest housing associations. The G15 houses one in ten Londoners and builds a quarter of London's new homes.

Southern Housing Group won the “Housing Association of the Year” award at the WhatHouse? Awards 2018. The Group also won the award for “2018 Best Large Development” at the National Housing Awards for our development at Bow River Village.

Closing Date:  Sunday 4th October 2020